Audi Hoffman Estates

Issues Resolved! All issues were resolved. Scheduling was easy. I showed up on time and was processed quickly. i reserved a loaner car and it was available and clea All issues were resolved. Scheduling was easy. I showed up on time and was processed quickly. i reserved a loaner car and it was available and clean - ready to go! More

Michael Always a pleasure! Michael is always very professional and polite when I come in, not in a sterile sort way as many places I have been going thru the Always a pleasure! Michael is always very professional and polite when I come in, not in a sterile sort way as many places I have been going thru the motions . He is actually listening to what I have to say and what I am asking for. Always a please to deal with!!! And one of many reasons why I drive from Libertyville to Hoffman Estates for service. Thanks Mike! More

Excellent service Rick was my service person and has been many times, he is very professional. He is always very helpful with questions I may have. Enjoy working with Rick was my service person and has been many times, he is very professional. He is always very helpful with questions I may have. Enjoy working with this dealership. More

Friendly people nice atmosphere I like it there Always when I go there they treat me like number one and they treat every customer the same way so wherever you go there you will feel like home I re Always when I go there they treat me like number one and they treat every customer the same way so wherever you go there you will feel like home I recommend this place . More

Platinum Service Rick is my service person, anytime I have a question or service issue, he has always taken care of both my Audi's, he is very professional, Rick is my service person, anytime I have a question or service issue, he has always taken care of both my Audi's, he is very professional, More

My experience with Audi was excellent. The staff here is very professional and they do a great job on my vehicle. I am always very please when i come in to visit. Thanks The staff here is very professional and they do a great job on my vehicle. I am always very please when i come in to visit. Thanks More

Good place to do business When I first met Jacek I immediately knew he was a very knowledgeable sales person he knows Audi and understood the Audi program and guide me through When I first met Jacek I immediately knew he was a very knowledgeable sales person he knows Audi and understood the Audi program and guide me through the sales process More

Great Car Buying Experience I cannot say enough great things about this dealership and in particular our salesperson Nicolette Grivas. Nicolette is a warm and friendly person tha I cannot say enough great things about this dealership and in particular our salesperson Nicolette Grivas. Nicolette is a warm and friendly person that made me feel at ease by NOT putting pressure on me to buy a car. When I asked for prices for my trade in, the car I was interested, etc... those things were presented to me quickly and again without any pressure. When I finally came in to purchase and pick up my vehicle, Nicolete and the rest of the staff made it a seamless and quick process. Thank you again to Nicolette and the rest if the Hoffman Audi Team:) Tom Fischetti More

Friendly, but a lack of communication and getting the job do There is a long wait to get a loaner. My service wasn't completed in a timely fashion. The diagnostic time was two hours and my issue isn't resolved. There is a long wait to get a loaner. My service wasn't completed in a timely fashion. The diagnostic time was two hours and my issue isn't resolved. Also, the dealer put on it's own license plate cover and now the screws will not come out of the plate. More

Our buying experience I highly recommend Mike Macedon if you are interested in buying an Audi. He is extremely knowledgable about the Audi brand. What I liked the most abou I highly recommend Mike Macedon if you are interested in buying an Audi. He is extremely knowledgable about the Audi brand. What I liked the most about Mike was his kind demeanor. He was patient, respectful, and thorough. He made the buying experience a positive one. More