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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
June 04, 2019
Audi A7 review Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job a Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job and even sent a video of the work they had done. First rate service. More
by MDGRANTHAM
Verified CustomerEmployees Worked With
Rick Kelstrom
June 04, 2019
All good!! Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. Thank you! More
by MARKLINDA85
Employees Worked With
Mike Torelli
June 04, 2019
Recall No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. More
by KCMRO5
Employees Worked With
Mike Colles
June 04, 2019
Terrible Experience once again! Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about my issue and the safety for my family. Unbelievable! More
by Trotello
Employees Worked With
Brian Hall, Rick Kelstrom, Mike Torelli
June 04, 2019
2015 A3 oil change and service Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will rec Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will recommend! More
by Carrie1976
Employees Worked With
Bill the shuttle driver, Ted McConnell
June 04, 2019
Recall I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Es I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Estates. Service done as scheduled, they are fast and knowledgeable. Will go back when needed. More
by Gabygibson
Employees Worked With
Rick Kelstrom
June 04, 2019
Best Sales Person Isabela was the best sales person I've ever met and everything went so smooth with her and I'm very happy with my first Audi purchase. Isabela was the best sales person I've ever met and everything went so smooth with her and I'm very happy with my first Audi purchase. More
by sykbest15
Employees Worked With
June 03, 2019
Outstanding customer service! This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he works to ensure my car is taken care of and his communication is second to none. The mechanic team, porters, and service managers are amazing. More
by D&T
Employees Worked With
Mike Torelli
June 03, 2019
Nice Job They delivered the car as promised. No surprises. The price was fair. The car was what I was looking for. Have been a past customer with this deal They delivered the car as promised. No surprises. The price was fair. The car was what I was looking for. Have been a past customer with this dealership and they have always treated me nicely. More
by JIMBOLER
Employees Worked With
Jacek Rudzinski
June 03, 2019
55k Service Very happy with this appointment, and the staff at Hoffman estates Audi. Everyone involved in the process, from the initial appointment setting to che Very happy with this appointment, and the staff at Hoffman estates Audi. Everyone involved in the process, from the initial appointment setting to checkout, was very professional. More
by KATRUND
Employees Worked With
Cashier, Mike Colles
