Audi Hoffman Estates

Customer Service Has Left The Dealership From my first phone call to this dealership until I picked up my vehicle to take it to another dealership for service, my experience was shockingly ne From my first phone call to this dealership until I picked up my vehicle to take it to another dealership for service, my experience was shockingly negative. This dealership made me feel unwelcome. It could be because I was not the image of the customer they want gracing their service floor. Why would this little woman from the east be at our dealership. This is how I felt. More

Honest Dealership I know dealerships get a bad rap for overselling service. But these guys don’t. Trust them completely. Mike Is the best! They just give me honest info I know dealerships get a bad rap for overselling service. But these guys don’t. Trust them completely. Mike Is the best! They just give me honest information and let me make the decision. More

Best Car Buying Experience This is my second Audi and i purchased both at Audi Hoffman Estates. Of the many dozens of cars I’ve purchased over the years this was truly my best This is my second Audi and i purchased both at Audi Hoffman Estates. Of the many dozens of cars I’ve purchased over the years this was truly my best buying experience and Isabela was without a doubt the most pleasant and best informed car sales person I’ve ever had the pleasure to work with. She answered all my questions, reviewed all the technology and followed up after the sale. If your shopping for an Audi you owe it to yourself to meet with Isabela at Audi Hoffman Estates first. More

Great work and great people Service advisors spot on with loaner, work scheduled, and communicating the work done. The mechanics and engineers are great also doing the work and Service advisors spot on with loaner, work scheduled, and communicating the work done. The mechanics and engineers are great also doing the work and communicating to the service advisors back to me! More

Great Very great dealership. Sales person was awesome And the process simple. All in all a delightful experience! Will recommend!!! Forever an Audi gir Very great dealership. Sales person was awesome And the process simple. All in all a delightful experience! Will recommend!!! Forever an Audi girl!!! Thank you More

Great customer service I've been to this location multiple times and always leave satisfied with the service. They do a great job of keeping the customer up to date on the s I've been to this location multiple times and always leave satisfied with the service. They do a great job of keeping the customer up to date on the status of their repair and help work with extended warranty companies to make sure your parts are covered and taken care of. Would recommend to anyone looking for peace of mind when dealing with a hefty repair. More

Excellent experience My salesperson Val was very knowledgeable excited and patient. She has encouraged me to come back with more questions, which I have not had time to y My salesperson Val was very knowledgeable excited and patient. She has encouraged me to come back with more questions, which I have not had time to yet, but plan to in the near future. The financing person I met with was also very helpful More

Excellent experience I always bring my 2014 Audi Q5 here. I received excellent service. Ted even arranged a multi-day courtesy car to cover my last repair. I’m a happy cus I always bring my 2014 Audi Q5 here. I received excellent service. Ted even arranged a multi-day courtesy car to cover my last repair. I’m a happy customer. More

Audi A5 purchase at Hoffman Estates The dealership is very clean in and out, and all service reps are knowledgeable and friendly. Iman Panah assisted me with my vehicle purchase and he The dealership is very clean in and out, and all service reps are knowledgeable and friendly. Iman Panah assisted me with my vehicle purchase and helped me feel at ease through the whole process. He explained everything about the car in full detail as well as how the purchase process would go, how to set up my own insurance, etc. I will absolutely be coming back to this dealer for all future maintenance or additional modifications. Highly recommend this facility for purchasing or leasing a vehicle. More

Great experience Rick was unbelievably helpful. Thank you so much for a great experience and helping me with my car! If I ever need to come back, he’s exactly who I wa Rick was unbelievably helpful. Thank you so much for a great experience and helping me with my car! If I ever need to come back, he’s exactly who I want to help me. More