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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
August 29, 2024
Everyone there is very professional and very nice to work with and very knowledgeable I always appreciate everything they do 😊 with and very knowledgeable I always appreciate everything they do 😊 More
by FRANNYJCLEVIS
Verified CustomerEmployees Worked With
August 28, 2024
Honest, trustworthy competent. I’ve used a lot of dealers, but am very comfortable with Hoffman states Audi. I’ve used a lot of dealers, but am very comfortable with Hoffman states Audi. More
by brian.sammarco
August 27, 2024
I haven’t been there in years. Until you get a service manager worth talking to, I will continue to take my business elsewhere. Not even sure why I would’ve received this. Until you get a service manager worth talking to, I will continue to take my business elsewhere. Not even sure why I would’ve received this. More
by Mary Myzia
Employees Worked With
Didn’t deal with anybody
August 26, 2024
they do a half-assed job and cleaning the car after servicing...in fact. the service person left their empty Fanta bottle in my car. they don't go above and beyond like other luxury car dealers either servicing...in fact. the service person left their empty Fanta bottle in my car. they don't go above and beyond like other luxury car dealers either. they don't even offer water while you wait. More
by mlcerasani
Employees Worked With
service dept
August 24, 2024
Service Department argued with me that I did not have the prepaid service contract so I had to prove them wrong then they argued with me on what was included. Terrible first time experience. prepaid service contract so I had to prove them wrong then they argued with me on what was included. Terrible first time experience. More
by RANDY.HERTEL
August 23, 2024
I worked with isabela on buying my new car. It was the easiest and painless car buying experience ive had. Will be buying all my future veichles here. It was the easiest and painless car buying experience ive had. Will be buying all my future veichles here. More
by GABESCHMITT27
Employees Worked With
August 22, 2024
Hoffman Estates Audi is always very responsive and accommodating to their customers to ensure their vehicle satisfies the customers demands. accommodating to their customers to ensure their vehicle satisfies the customers demands. More
by bill.norberg
Employees Worked With
Tim Machonga
