Audi Hoffman Estates

Great Day at Audi Hoffman Estates! I also put a review on Google. I was treated really great my Sales Rep. is very knowledgeable and was able to answer all of our questions. She knew al I also put a review on Google. I was treated really great my Sales Rep. is very knowledgeable and was able to answer all of our questions. She knew all of the specific features of the car. She emailed me a few times and even afterwards. ISABELA TANASE IS her name and I was very impressed with her sales skills. Audi most definitely has beautiful autos! We totally recommend this dealer. More

Carlo is the best This is the 2nd car I have purchased from Carlo and as always it was a smooth transaction. Carlo is honest and up front with everything. This is the 2nd car I have purchased from Carlo and as always it was a smooth transaction. Carlo is honest and up front with everything. More

Great all around experience! Everyone that I dealt with was very nice and thoughtful. The R8 tech was very cautious and did a great job on my car to make sure there were no issues Everyone that I dealt with was very nice and thoughtful. The R8 tech was very cautious and did a great job on my car to make sure there were no issues during the service appointment. More

Like the video summary Efficient process from start to finish, and professional service! Enjoyed the video explanation regarding my specific issue and solution. Thanks for Efficient process from start to finish, and professional service! Enjoyed the video explanation regarding my specific issue and solution. Thanks for making a loaner available. More

Service With A Smile I was greeted with a smile and was give a clear explanation of the service to be done. Mike Colles was so nice. He made sure I was in the know as to I was greeted with a smile and was give a clear explanation of the service to be done. Mike Colles was so nice. He made sure I was in the know as to how the work was being done. More

First class service from first class people! We recently had a loud and continuous screeching noise coming from our front left wheel on our Audi Q5. We thought the brakes had a major problem. We We recently had a loud and continuous screeching noise coming from our front left wheel on our Audi Q5. We thought the brakes had a major problem. We brought the car in thinking we would have a large repair bill. They inspected the car for us and found that it must have been a rock lodged in the breaking mechanism. The best part was they didn't charge us for this inspection. More

Overall good job Staff very helpful. Lack of vehicle loaners was disappointing. My car was returned to me in perfect condition. The staff returned my Q7 to my house w Staff very helpful. Lack of vehicle loaners was disappointing. My car was returned to me in perfect condition. The staff returned my Q7 to my house which was very convenient More

Car went bad 2 weeks after I bought it. Very fishy. The people at the dealership (Carlo Gilli Jr.) bragged about what quality vehicles they sell, but only 2 week after purchasing a vehicle from them I h The people at the dealership (Carlo Gilli Jr.) bragged about what quality vehicles they sell, but only 2 week after purchasing a vehicle from them I had issues come up with the electrical system that cost me over $5500 dollars to repair and get the car to where it should have been when I drove it off their lot. I would never buy another car from them and I will make sure that everyone I know is aware of their shady practices. I expected more from a supposed reputable dealership. That is exactly why I choose to buy from dealerships and not the other smaller "luxurycars.com" sites. I was totally blindsided by this. More

Great sales representative experience Robert is a knowleadgble sales representative providing valuable information and tips about our new purchased car, it has been a pleasure to work with Robert is a knowleadgble sales representative providing valuable information and tips about our new purchased car, it has been a pleasure to work with him. More

Quick oil change Great service - however, they need to issue more service coupons like their competitors. I found coupons on line from other Audi dealers in the area Great service - however, they need to issue more service coupons like their competitors. I found coupons on line from other Audi dealers in the area More