Audi Hoffman Estates

Top Notch Brought in my 16' A6 for routine maintenance and the tech spotted a broken thermostat. I was given a loaner and my baby was fixed and returned the ne Brought in my 16' A6 for routine maintenance and the tech spotted a broken thermostat. I was given a loaner and my baby was fixed and returned the next day. The new video by the tech was awesome! It showed the thermostat issue and other relevant car info. Hoffman Audi is top notch! More

Professional Auto dealership A very accommodating organization that does everything it can to earn your business and to make sure that you are satisfied with the results. I was th A very accommodating organization that does everything it can to earn your business and to make sure that you are satisfied with the results. I was there 4- hours and left feeling satisfied with the outcome. More

Engine caution after work was done Engine light went on 10 minutes after leaving the dealer. Issue not resolved need to go back to the dealer next week. Oil change and coolant change th Engine light went on 10 minutes after leaving the dealer. Issue not resolved need to go back to the dealer next week. Oil change and coolant change then I get a yellow caution notice picture of an engine. More

Very Responsive and Complete Service I wanted my 2012 Q5 to be ready for winter. I was worried about the battery. Mike Colles said they could check my Q5 right away. The service depart I wanted my 2012 Q5 to be ready for winter. I was worried about the battery. Mike Colles said they could check my Q5 right away. The service department did a thorough evaluation and documented it with a video. I approved the work and the car was ready by 4:30 pm. All work was performed well and high quality. More

Great communication! The text communication was really helpful. I really appreciated the video from the tech, reviewing the work completed and recommendations. (It’s alway The text communication was really helpful. I really appreciated the video from the tech, reviewing the work completed and recommendations. (It’s always good to know when your brake pads are below acceptable.) Mike let me know that my vehicle was being washed and when I could pick it up. All via text message. Thanks More

Tires low Was concerned that tires were low. Did not have a appointment however was able to have someone check tires and looked over everything. Good people tha Was concerned that tires were low. Did not have a appointment however was able to have someone check tires and looked over everything. Good people that do good work. More

Great customer service My car is fixed and service was great. I had previously called a few Audi dealers and all were rude. This one did great. Thanks My car is fixed and service was great. I had previously called a few Audi dealers and all were rude. This one did great. Thanks More

Great experience I went in without an appointment on Monday morning. Service team listened to the problem and resolved the issue within an hour. The staff was very cou I went in without an appointment on Monday morning. Service team listened to the problem and resolved the issue within an hour. The staff was very courteous More

Bad service Overall service was really bad. I came in for a oil change sign that would come every now and then. Service department said to come back when I see th Overall service was really bad. I came in for a oil change sign that would come every now and then. Service department said to come back when I see the sign. They couldn’t tell me this over the phone when I made my appointment?? More

20,000 Mile Check Up Q7 Great experience, friendly service staff offered a loaner for the day and the car was ready earlier than promised. I will be coming back in the future Great experience, friendly service staff offered a loaner for the day and the car was ready earlier than promised. I will be coming back in the future More