Audi Hoffman Estates

Classy organization I thought the salesperson was knowledgeable and courteous. The dealership gave me a fair price on my trade in. I was treated with respect by everyone. I thought the salesperson was knowledgeable and courteous. The dealership gave me a fair price on my trade in. I was treated with respect by everyone. While buying or leasing a car is not an easy process, the dealership and the salesperson made it as quick and painless as possible. More

Audi A8 Oil & filter change Appointment on a Saturday afternoon timing was great. Fast and professional service, got me in and out quickly. Also provided a car wash which was a p Appointment on a Saturday afternoon timing was great. Fast and professional service, got me in and out quickly. Also provided a car wash which was a plus, thanks again. More

Indifference. First the good: they were able to get me in on short notice. The video report was also helpful. The bad: no other service tech advisor wanted to talk First the good: they were able to get me in on short notice. The video report was also helpful. The bad: no other service tech advisor wanted to talk with me and even turned their back to me when I approached them for assistance (my tech was out at lunch). The other advisors gave some of the dirtiest looks I’ve ever encountered at a service center. Perhaps they were having a bad day, but that should not be evident to the customers in the service center. Also, no one could explain why I was being charged a disposal fee when no material, including fluids, were disposed of. More

Great Service Great service, fast, courteous, also received a loaner vehicle! Nice facility with ample amenities for people waiting for the work to be completed on Great service, fast, courteous, also received a loaner vehicle! Nice facility with ample amenities for people waiting for the work to be completed on their vehicles More

Awesome service Great experience with this service recommended. Friendly people, Mike torelli help me with my recall, proviide excellent service, give me good loaner Great experience with this service recommended. Friendly people, Mike torelli help me with my recall, proviide excellent service, give me good loaner car. If you ever got to service ask for Mike More

Excellent Customer Service Jacek was very knowledgeable and helped us decide on the best Q7 model that fit our needs. He did not rush us and was very courteous. Jacek was very knowledgeable and helped us decide on the best Q7 model that fit our needs. He did not rush us and was very courteous. More

Aaron was great - the whole purchase experience was A+++++++ From the first email to the handshake at the time of sale was personable - fair, and efficient. Aaron Brunson was fantastic - Not pushy - very knowled From the first email to the handshake at the time of sale was personable - fair, and efficient. Aaron Brunson was fantastic - Not pushy - very knowledgable, and I will not hesitate to recommend others to him and the whole team at Audi Hoffman Estates.. More

Very courteous and helpful. The service department was exceptional. While I waited I received text notification of what they were doing to my car and did a complete service check The service department was exceptional. While I waited I received text notification of what they were doing to my car and did a complete service check of my car that was sent to my phone as a video. WOW! More

Brake replacement Good experience the service was completed on time actually ahead of schedule. Rick was very professional and handled all my questions confidently. Hig Good experience the service was completed on time actually ahead of schedule. Rick was very professional and handled all my questions confidently. Highly recommend the facility. More

10k service Car was ready when promised and given back to me very clean. Video and written explanation was great! Nice job always nice to go here. Car was ready when promised and given back to me very clean. Video and written explanation was great! Nice job always nice to go here. More