Audi Hoffman Estates

Great cpo purchase I enjoyed a no pressure, no haggle experience buying my cpo s5. Everything went smoothly and was the whole process was done fairly quick. It was by I enjoyed a no pressure, no haggle experience buying my cpo s5. Everything went smoothly and was the whole process was done fairly quick. It was by far better than other buying experiences I have had in the past. More

Fast easy dealer that made a sight unseen purchase awesome Mike was awesome to deal with! I was nervous buying a car I haven’t seen in person from a dealer I knew nothing about but it was a flawless transactio Mike was awesome to deal with! I was nervous buying a car I haven’t seen in person from a dealer I knew nothing about but it was a flawless transaction!!! More

Very profesional and customer service orientated I worked with Valentina and she was very professsional and thorough. Enjoyed the car buying experience. Would recommend her to others. Whole proce I worked with Valentina and she was very professsional and thorough. Enjoyed the car buying experience. Would recommend her to others. Whole process ran very smoothly More

Great Experience Greatest car buying experience I've had, Iman was very knowledgeable and professional. Very easy to work with and helpful. I would definitely recommen Greatest car buying experience I've had, Iman was very knowledgeable and professional. Very easy to work with and helpful. I would definitely recommend. Thanks again. More

Superb!!! Great service from all team members; service and sales! I have been shopping here for over 22 years and 5 different Audis... Furthermore, travel all Great service from all team members; service and sales! I have been shopping here for over 22 years and 5 different Audis... Furthermore, travel all the way from downtown Chicago. Starts from the top, Brian specifically, and of course Ted Valentina Rick...!!! Thank YOU all 😍 More

Great Experience! I went to Audi Hoffman Estates after a terrible shopping experience at another auto dealer. Valentina was a pleasure to work with. I wasn't ready to I went to Audi Hoffman Estates after a terrible shopping experience at another auto dealer. Valentina was a pleasure to work with. I wasn't ready to purchase that day though I found a car I was very interested in. She didn't get upset or aggressive like at the other dealer. I did go back on Monday to purchase the car. Great experience all around! More

Relieved my A8L is back in Excellent running order Appreciated Ted and Greg explaining and showing me exactly what was wrong and what needed to be fixed. Cost and repair time was also exactly what they Appreciated Ted and Greg explaining and showing me exactly what was wrong and what needed to be fixed. Cost and repair time was also exactly what they said it would be. Appreciate their expert their expertise and quick service. More

Great service My service writers was very helpful and thorough in his explanation of my vehicle service needs as well as the technician Will bring my vehicle My service writers was very helpful and thorough in his explanation of my vehicle service needs as well as the technician Will bring my vehicle back for my future service needs More

Rear brakes, factory recall Arrived 7:00 am as planned. Was able to get immediately in. Subsequently logged on via Audi HE wi-fi and was able to work diligently for the 2-1/2 hou Arrived 7:00 am as planned. Was able to get immediately in. Subsequently logged on via Audi HE wi-fi and was able to work diligently for the 2-1/2 hours my car was being serviced. Good experience. More

The word detail is in the name of the service I requested an oil change and 20k checkup. It was done properly as far as I can tell. I was thankful for the loaner car which allowed me to get the I requested an oil change and 20k checkup. It was done properly as far as I can tell. I was thankful for the loaner car which allowed me to get the service done without impacting my work schedule. My only concern was the quality of the detailing. The price was reasonable, and plenty was cleaned, but I must admit that I was a little disappointed in the details. Floor mats were left in the trunk so I had to install them myself before I left the dealer. The wheels still had some brake dust build up on them. Shiny surfaces inside the car had residue in several places. It feels like an Armor All type of product. A final wipe with a dry rag is needed. The mmi screen was left with a similar residue. The pedals and left foot rest of driver don't appear to have been touched. I don't expect every crevice to be cleaned and I did not check. But if something is in plain sight within a minute of getting into the vehicle it should be clean. The short porter should take advantage of the Audi seat presets to return the seat to the way it was for the owner. Overall the service is friendly and efficient. I guess that is why I expected everything to be excellent. Address the details and this would easily be the best dealer I have ever worked with. More