Audi Hoffman Estates

Emergency services I had a tire blow out from pot holes. Service and hospitality at this location was excellent. Mike was very professional and accomodating in dealing w I had a tire blow out from pot holes. Service and hospitality at this location was excellent. Mike was very professional and accomodating in dealing with the severity of the situation. More

Amazing service Every time i crisis the dealership I’m always treated with the utmost respect. There is just a different vibe when you walk into the service departme Every time i crisis the dealership I’m always treated with the utmost respect. There is just a different vibe when you walk into the service department vs any other dealership I’ve EVER been in and that’s what make it difference. Same faces that greet you with a warm welcome and show that they truly care to help. More

Super helpful Rick and the team were beyond helpful with taking care of my S4. Rick is always a pleasure to work and deal with. Never tries to sell me work I don’ Rick and the team were beyond helpful with taking care of my S4. Rick is always a pleasure to work and deal with. Never tries to sell me work I don’t need and doesn’t get annoyed when I call for updates. Rick and the service manager Andy helped me out in a big way on my last service. Couldn’t have asked for a better experience!! More

Problem not fixed I took in my car for a recall, routine service and engine warninng lights. In addition theere was a loud clunking when going over bumps. While the ini I took in my car for a recall, routine service and engine warninng lights. In addition theere was a loud clunking when going over bumps. While the initial items were fixed the clunking remains. They were very pleasant and said i should bring back the car if the clunk still occurs but now I have to schedule a return visit to service More

Great experience Just upgraded car to current year model. First time ordering a car. Couldn’t be happier. Entire process from beginning to end was super easy! Just upgraded car to current year model. First time ordering a car. Couldn’t be happier. Entire process from beginning to end was super easy! More

Easy and Excellent Sales team is Professional, Courteous, Knowledgeable, and Easy to Communicate with. Everything was planned and set up for a great experience. The r Sales team is Professional, Courteous, Knowledgeable, and Easy to Communicate with. Everything was planned and set up for a great experience. The review of options on the vehicles were efficient and detailed. More

Excellent Jacek was excellent with my wife and I as we flew in to purchase a certified Audi A8. He had most of the paper work done so our time in the dealership Jacek was excellent with my wife and I as we flew in to purchase a certified Audi A8. He had most of the paper work done so our time in the dealership was shortened. He set up all the computer functions for us and showed us how to operate them-a first for us in purchasing a used car. He also called and checked on our progress to make sure we got back and that the car worked well. Super service More

Service Scheduled service was great, as always. I would recommend Schaumburg Audi without any hesitation. Service staff is always great to deal with and keeps Scheduled service was great, as always. I would recommend Schaumburg Audi without any hesitation. Service staff is always great to deal with and keeps the customer informed. More

Committed to the Customer I’ve purchased four Audi Vehicles from Audi Hoffman Estates. I return because of their commitment to their customers and the excellent product line. I I’ve purchased four Audi Vehicles from Audi Hoffman Estates. I return because of their commitment to their customers and the excellent product line. I’ve been extremely happy with everyone at the dealership from the General Manager to those in the service department. Brian Hall, the GM, has always greeted me by name and rectified situations before they became problems. More

Tire replacement Mike was really nice and helpful. He helped make sure my warranty help cover for tire. They were great about having my car ready on time and clean Mike was really nice and helpful. He helped make sure my warranty help cover for tire. They were great about having my car ready on time and clean More