Audi Hoffman Estates

Electrical Issue - Resolved The problem was found and fixed. No additional bogus added, what else can you ask for? I did not need a loaner vehicle this time, but left the car th The problem was found and fixed. No additional bogus added, what else can you ask for? I did not need a loaner vehicle this time, but left the car there for a week, which helped me too. More

Great buying experience I was planning to visit three dealerships before making a purchase decision. However, this is the only dealership I ended up visiting. Excellent serv I was planning to visit three dealerships before making a purchase decision. However, this is the only dealership I ended up visiting. Excellent service and they were able to give a great price for the vehicle and my trade-in. More

Written comments This will be the last time I respond to your survey, as I do not appreciate having to spend the time writing a mandatory review. A simple multiple cho This will be the last time I respond to your survey, as I do not appreciate having to spend the time writing a mandatory review. A simple multiple choice survey should be sufficient, and meet your needs for feedback. And an optional written section can be included for a more detailed response if needed by the customer (not by you). More

Excellent! First time Audi owner. Carlo was extremely helpful in answering all my questions. He even stayed an hour after hours to close out the deal. Great peop First time Audi owner. Carlo was extremely helpful in answering all my questions. He even stayed an hour after hours to close out the deal. Great people to deal with. More

Professional experience Iman is very responsive and professional. Liked the experience of purchasing my first Audi. Will definitely recommend to others. The facility is clean Iman is very responsive and professional. Liked the experience of purchasing my first Audi. Will definitely recommend to others. The facility is clean and nice. Would be nice to have a larger waiting area. The place was full and not so inviting More

Excellent buying experience My financing and sales experience was awesome and easy. The car was spotless and the sales person excellent. I love my new car and will be very happy My financing and sales experience was awesome and easy. The car was spotless and the sales person excellent. I love my new car and will be very happy servicing it with Audi Hoffman Estates too. More

Extra service Brought my car in that day and rich found me a loaner when they didn't have one , had to order parts for my car and had it back in a couple of days . Brought my car in that day and rich found me a loaner when they didn't have one , had to order parts for my car and had it back in a couple of days . More

Buying a Car Bob made buying my new Q5 very easy and fun without all the hassle. I knew what I wanted so all he had to do was give me a price on my trade in and a Bob made buying my new Q5 very easy and fun without all the hassle. I knew what I wanted so all he had to do was give me a price on my trade in and a price on the new car. He went over all the new things the car came with and answered all my questions. He set up the Audi app on my phone and took me to the car and went over all the features of the latest upgrades. More

Pleased with service I had an unusual repair that surprised me, but Mike Colles and a service manager worked with me to resolve the issue and get my car fixed. I had an unusual repair that surprised me, but Mike Colles and a service manager worked with me to resolve the issue and get my car fixed. More

Great Comfortable, clean, and enjoyed coffee why I waited. Fast service! excellent service! I will definitely continue to go back. Everyone there was very f Comfortable, clean, and enjoyed coffee why I waited. Fast service! excellent service! I will definitely continue to go back. Everyone there was very friendly and helpful. More