Audi Hoffman Estates

Engine caution after work was done Engine light went on 10 minutes after leaving the dealer. Issue not resolved need to go back to the dealer next week. Oil change and coolant change th Engine light went on 10 minutes after leaving the dealer. Issue not resolved need to go back to the dealer next week. Oil change and coolant change then I get a yellow caution notice picture of an engine. More

Professional Auto dealership A very accommodating organization that does everything it can to earn your business and to make sure that you are satisfied with the results. I was th A very accommodating organization that does everything it can to earn your business and to make sure that you are satisfied with the results. I was there 4- hours and left feeling satisfied with the outcome. More

Great communication! The text communication was really helpful. I really appreciated the video from the tech, reviewing the work completed and recommendations. (It’s alway The text communication was really helpful. I really appreciated the video from the tech, reviewing the work completed and recommendations. (It’s always good to know when your brake pads are below acceptable.) Mike let me know that my vehicle was being washed and when I could pick it up. All via text message. Thanks More

One Year Service All went well - no surprises. Two random problems we're investigated, but everything checked out OK. Wait was a little longer than expected, but it wa All went well - no surprises. Two random problems we're investigated, but everything checked out OK. Wait was a little longer than expected, but it was a busy Monday morning. More

Great customer service My car is fixed and service was great. I had previously called a few Audi dealers and all were rude. This one did great. Thanks My car is fixed and service was great. I had previously called a few Audi dealers and all were rude. This one did great. Thanks More

Winter wheel swap Brought car in for winter wheel swap with balancing. Very pleased that the the service included the washing of the summer wheels. The guys in service Brought car in for winter wheel swap with balancing. Very pleased that the the service included the washing of the summer wheels. The guys in service were a very friendly and accommodating More

Great experience I went in without an appointment on Monday morning. Service team listened to the problem and resolved the issue within an hour. The staff was very cou I went in without an appointment on Monday morning. Service team listened to the problem and resolved the issue within an hour. The staff was very courteous More

Bad service Overall service was really bad. I came in for a oil change sign that would come every now and then. Service department said to come back when I see th Overall service was really bad. I came in for a oil change sign that would come every now and then. Service department said to come back when I see the sign. They couldn’t tell me this over the phone when I made my appointment?? More

20,000 Mile Check Up Q7 Great experience, friendly service staff offered a loaner for the day and the car was ready earlier than promised. I will be coming back in the future Great experience, friendly service staff offered a loaner for the day and the car was ready earlier than promised. I will be coming back in the future More

Tires low Was concerned that tires were low. Did not have a appointment however was able to have someone check tires and looked over everything. Good people tha Was concerned that tires were low. Did not have a appointment however was able to have someone check tires and looked over everything. Good people that do good work. More