Audi Hoffman Estates

I'd give it 10 stars Hoffman Audi does an awesome job with service ! I was there for a recall and the car was ready in less than an hour and I was grateful for the turn ar Hoffman Audi does an awesome job with service ! I was there for a recall and the car was ready in less than an hour and I was grateful for the turn around! More

Excellent Service! I wouldn’t dream of going anywhere else! These guys go above and beyond to make sure your car is in tip top shape! They are honestly the best servic I wouldn’t dream of going anywhere else! These guys go above and beyond to make sure your car is in tip top shape! They are honestly the best service shop I’ve ever gone too and I’ve been to many having owned a variety of cars! You guys get a perfect score! More

excellent customer service The service advisor Mike Torelli was very courteous and answered all my questions. He was Very friendly and patient and explained to me all the detail The service advisor Mike Torelli was very courteous and answered all my questions. He was Very friendly and patient and explained to me all the details More

My first Audi My family and I had such a wonderful experience at the Audi dealership in Hoffman Estates. We came in on a Saturday morning to simply browse for a new My family and I had such a wonderful experience at the Audi dealership in Hoffman Estates. We came in on a Saturday morning to simply browse for a new family car. Eddie was very accommodating of our questions and within a matter of a couple hours, we were driving home our new Q5! I’m giving this dealership and Eddie a five star because of the outstanding customer service, friendly atmosphere, knowledgeable staff and great selection of cars! More

Great service I always scedule my service with Mike Torelli. Mike always makes sure I’m scheduled when I need and I’m in and out in a timely manner. He always expl I always scedule my service with Mike Torelli. Mike always makes sure I’m scheduled when I need and I’m in and out in a timely manner. He always explaines everything that was done to my car and anything that needs to be done. More

Great experience The service department was fantastic. The technician also did a video evaluating my car. Customer contact was very courteous and extremely informative The service department was fantastic. The technician also did a video evaluating my car. Customer contact was very courteous and extremely informative. Great job everyone! More

Outstanding service department My car was there for a repair they gave me a loaner car and fixed my car ,replaced all parts necessary with no extra charge drive like brand new. Mike My car was there for a repair they gave me a loaner car and fixed my car ,replaced all parts necessary with no extra charge drive like brand new. Mike Torelli did a good job and can't think him good enough . More

Top notch service! Excellent service from the Audi Hoffman Estates team, especially my service consultant Rick who makes bringing in my vehicle for service a painless ex Excellent service from the Audi Hoffman Estates team, especially my service consultant Rick who makes bringing in my vehicle for service a painless experience. He ensures the work is completed within the specified timeframe discussed & is always professional! More

Pleasant people Wait time ok Wait time not bad but I was not informing what happened I thought it was battery which is what but I was expecting someone to let me know that before Wait time not bad but I was not informing what happened I thought it was battery which is what but I was expecting someone to let me know that before it was replaced! I have the extended warranty so it was no charge but if there was one I wanted the option of going somewhere else less expensive if I needed too More

Fantastic Sales Experience w/ Mike! ! ! ! ! ! I have to applaud Audi Hoffman Estate. My mother and i first met with Mike and Hoffman Estates, we had a stellar experience back the first month of A I have to applaud Audi Hoffman Estate. My mother and i first met with Mike and Hoffman Estates, we had a stellar experience back the first month of August. The next two months, we hit the "pause" button. Upon reengaging with Mike and the dealership, the response could not have been more positive! I will gladly recommend as well as have my mom service her car at the dealership! Thank you Audi + Hoffman Estate! You have a very happy customer! More