Audi Hoffman Estates

Almost 4 stars The dealership is very clean and the people at the front desk are very welcoming. The process in purchasing our car was smooth, except the only downs The dealership is very clean and the people at the front desk are very welcoming. The process in purchasing our car was smooth, except the only downside was we arrived almost to closing time and felt a bit rushed. We were promised help to set up our MMI features the following day but received no follow up call nor email. That was a bit disappointing for buying such an expensive car. More

Professional Very Good customer service!!! Professional stuff!!! Definitely recommend this dealer, specially Carlo Gilli if you want a good deal with a gratefu Very Good customer service!!! Professional stuff!!! Definitely recommend this dealer, specially Carlo Gilli if you want a good deal with a grateful man,politely etc....iven I gave him a hard time, hi remain polite and professional from beginning to the end!!!! :))) Thx guys! More

Stellar service as usual I have brought my last 3 Audi's to this location and the service team is amazing. Mike Torelli always goes the extra mile to ensure 100% customer sat I have brought my last 3 Audi's to this location and the service team is amazing. Mike Torelli always goes the extra mile to ensure 100% customer satisfaction is obtained. Spotless environment with comfortable waiting room! More

As usual, a very good experience. This service department has always performed very well, and I have full faith in them. I have no plans to move away from Audi in general, and the Hof This service department has always performed very well, and I have full faith in them. I have no plans to move away from Audi in general, and the Hoffman Estates dealership specifically. More

hassle free! Loved my salesman. He had everything ready. His explanations were to the point and very clear. He answered all my questions and helped with the phone Loved my salesman. He had everything ready. His explanations were to the point and very clear. He answered all my questions and helped with the phone and garage door hook up. More

Loud tire noise Problem resolved quickly and efficiently loud tire noise eliminated by reversing owner requested tire rotation complete refund of service that was aut Problem resolved quickly and efficiently loud tire noise eliminated by reversing owner requested tire rotation complete refund of service that was authorized by owner Rick made it right. Left Acura due to poor service very happy here More

Quality service at its beat Audi at Hoffmann did a great job with fixing the recalls on my car. As well as fixing a few other things that are wrong with my car. The service rep Audi at Hoffmann did a great job with fixing the recalls on my car. As well as fixing a few other things that are wrong with my car. The service rep was always in constant communication providing updates on the status along the way. Great jobs guys, PJ More

Great service! Ted was great and really fast. He had the loaner was available right away. Follow up was great, love the text message and the video update! Ted was great and really fast. He had the loaner was available right away. Follow up was great, love the text message and the video update! More

Great Service Department! The service department at Audi Hoffman Estates is great! They go above and beyond to make sure your vehicle is serviced to your satisfaction and their The service department at Audi Hoffman Estates is great! They go above and beyond to make sure your vehicle is serviced to your satisfaction and their customer service is top notch. Highly recommended! More