Audi Hoffman Estates

Friendly Associates and Tech Great job, friendly associates, clean place, quick response, quick service. Great people, great place , nice service video,good recommendations . I am Great job, friendly associates, clean place, quick response, quick service. Great people, great place , nice service video,good recommendations . I am satisfied with their service. Easy fix. Easy inand easy out. More

Prompt service Very happy with my service experience. My original appointment was for the next day. I found myself with available time the day before and you were ab Very happy with my service experience. My original appointment was for the next day. I found myself with available time the day before and you were able to accommodate me. More

Purchasing a new Q7 This is the second time I am purchasing a new Audi Q7 through Carlo. He did a phenomenal job through every step of the process. He made us feel comfor This is the second time I am purchasing a new Audi Q7 through Carlo. He did a phenomenal job through every step of the process. He made us feel comfortable, explained every feature in the vehicle, and gave us the best deal possible. He is a great salesman and Audi Hoffman Estates is a great dealership overall. More

Purchasing a new vehicle Aaron just made us feel confortable. He conveyed integrity and was extremely knowledgeable about the product. During the entire process my wife and Aaron just made us feel confortable. He conveyed integrity and was extremely knowledgeable about the product. During the entire process my wife and I felt at ease and that Aaron was straight forward with us. We also never felt “pressured “ to do anything More

Great Service Rick was great! He listened to and understood my concerns, provided an unplanned loaner vehicle, and followed up promptly once the work was complete. Rick was great! He listened to and understood my concerns, provided an unplanned loaner vehicle, and followed up promptly once the work was complete. Highly recommend working with Rick and at this Audi Service Center. More

Service Great service by Rick! He answered all my last minute questions and was very helpful! I would definitely recommend this Audi service center! Thank Great service by Rick! He answered all my last minute questions and was very helpful! I would definitely recommend this Audi service center! Thank you! More

Routine maintenance Service done in timely manner. Service kept me up to date with progress. Also sent email with video link to show if there were any issues with my car. Service done in timely manner. Service kept me up to date with progress. Also sent email with video link to show if there were any issues with my car. More

Valentina is Amazing I am so impressed with Valentina. She greated me with warmth and she made sure I was comfortable the whole time. She’s super personable and her one go I am so impressed with Valentina. She greated me with warmth and she made sure I was comfortable the whole time. She’s super personable and her one goal as she would say it was “to earn my business”. She absolutely treated me like royalty through the whole experience. Her knowledge about the car was not only perfect but she also listened to all of my needs. She took her time to get to know me, and she used all of that information to put me in the car most suitable for me. After we closed the deal and we went over all the functions of the car once again she truly knew me and made sure that I knew all of the features that I would have great use of. Obviously it would be impossible to learn them all in one afternoon. So in overall I would give Valentina 10 stars if you’d let me. More

Normal maintenance and new rear. Rakes Ted is awesome!! I had to get my car in this week before a road trip and he scheduled a visit and provided a loaner for the day...everything ran smoo Ted is awesome!! I had to get my car in this week before a road trip and he scheduled a visit and provided a loaner for the day...everything ran smooth. More

Restored my faith in car dealers I put off buying a new vehicle only because I did not want to the dealer hassle. Went in, met by Iman. Very low key and helpful. Never a push. Made a I put off buying a new vehicle only because I did not want to the dealer hassle. Went in, met by Iman. Very low key and helpful. Never a push. Made a deal, then switched to finance manager, Eddie. I thought, oh boy, here it comes. Wrong again. Eddie couldn't have been nicer, explained when I asked questions, small sales pitch for extended service contract but backed off immediately when I said I wasn't interested. More