Audi Hoffman Estates

Very friendly and attentive! Rick was awesome, kept me advised of the status of my car. The service took quite a bit longer than I originally expected, but other than that my vis Rick was awesome, kept me advised of the status of my car. The service took quite a bit longer than I originally expected, but other than that my visit was great! More

Very Professional I arrived early for my appointment and they started the process immediately. The text message updates, with accompanying video were a nice touch. Th I arrived early for my appointment and they started the process immediately. The text message updates, with accompanying video were a nice touch. Their time estimate for completing the service was accurate. First service at this dealer and it was excellent. More

General Check pre trip Before taking a series of long weekend road trips wanted car checked. Found battery tested bad and AHE replaced it at no charge since car was recently Before taking a series of long weekend road trips wanted car checked. Found battery tested bad and AHE replaced it at no charge since car was recently purchased as Certified. Mike Torelli was easy to work with and good at interpreting my vague descriptions of auto symptoms. I was very pleased, no questions or issues, very honorable solution. More

Sensational Thank you Carlo Gilli for the best experience ever in the purchase of my beautiful Q5!!! How does one make car buying fun & exciting...go see Carlo! Thank you Carlo Gilli for the best experience ever in the purchase of my beautiful Q5!!! How does one make car buying fun & exciting...go see Carlo! I’m still on cloud 9! More

Outstanding Service Your staff (Sabina) took care of us in a first class way ... will definitely recommend to my friends and families. Thank you so much for the awesome Your staff (Sabina) took care of us in a first class way ... will definitely recommend to my friends and families. Thank you so much for the awesome experience More

Great Service Rick very helpful they got me earlier than my appointment and they wash my car am happy with the service and they video my car Rick very helpful they got me earlier than my appointment and they wash my car am happy with the service and they video my car More

Scheduling Servive I had an issue with the brakes pulsating on my Q.5. Dealership was able to take my car into the shop without a appointment, provide a loaner, replace I had an issue with the brakes pulsating on my Q.5. Dealership was able to take my car into the shop without a appointment, provide a loaner, replaced the roters and returned my car same day. I want to thank Mike Colles for his outstanding customer service. More

excellent service Audi Hoffman Estates has wonderful service. Mike T goes above and beyond to take care of the customers needs. All in all its the best service I hav Audi Hoffman Estates has wonderful service. Mike T goes above and beyond to take care of the customers needs. All in all its the best service I have ever had for a car ! excellent service More

Good customer service and helpful staff Carlo was very informative, and remained in touch with me after my purchase. I had a service issue shortly after my purchase, and Carlo was extremely Carlo was very informative, and remained in touch with me after my purchase. I had a service issue shortly after my purchase, and Carlo was extremely prompt in his response, and made sure to expedite the process for me. Mike Torelli in the service department was transparent, and his team quickly brought resolution. Overall, I had a very good experience working with Carlo and Mike. More

Recall Service Everything done on time with notifications when started and finished, Car was washed and vacuumed, everybody went out of there way to make me satisfi Everything done on time with notifications when started and finished, Car was washed and vacuumed, everybody went out of there way to make me satisfied, great experience More