Audi Hoffman Estates

Great service A courtesy car was provided, which I appreciated. the problem with rear noise in the car was found and the wheel bearing was replaced. Along with the A courtesy car was provided, which I appreciated. the problem with rear noise in the car was found and the wheel bearing was replaced. Along with the new tires I am now enjoying a quiet and comfortable ride. Thank you Ted for keeping me updated. More

Rick got my new tires and alignment done well Rick for me in early so we could continue our trip. New tires and alignment were done in the middle of our long trip and we have no safety concerns no Rick for me in early so we could continue our trip. New tires and alignment were done in the middle of our long trip and we have no safety concerns now. Thanks More

Great Service I was most impressed when I received the video summary of the status of our car. That makes me trust your shop and will bring me back to your dealersh I was most impressed when I received the video summary of the status of our car. That makes me trust your shop and will bring me back to your dealership in the future. More

Quick and Easy How car buying should be I gave Sabina 5 stars as the whole process getting my new vehicle couldn't have been easier, I got about 90% of the work you normally do in the dealer I gave Sabina 5 stars as the whole process getting my new vehicle couldn't have been easier, I got about 90% of the work you normally do in the dealership done before even coming in. I walked in talked for a little and signed my papers. No worries of waiting around for hours then negotiating prices going back and forth. The longest part was removing the items from my car and putting it in my new car :D I would buy again from Sabina and Audi More

Great Car Buying Experience! We researched a car in advance through TrueCar and were introduced to Valencia upon arrival. She was a pleasure to work with—very knowledgeable and pr We researched a car in advance through TrueCar and were introduced to Valencia upon arrival. She was a pleasure to work with—very knowledgeable and professional. Great deal, great service and a pleasant buying experience. If you’re in the market, stop in and ask for Valencia.. More

Trustworthy fast service I came into the dealership with a problem with my steering. The service tech set expectation of fees and how the problem will be diagnosed. The mechan I came into the dealership with a problem with my steering. The service tech set expectation of fees and how the problem will be diagnosed. The mechanic sent a video showing exactly what the problem was and then a price with how long it will take was given to me. Expectations were set and met. More

No hassel car buying! Be sure to ask for Valentina when you arrive at the dealership. She has an impressive knowledge of the cars and the various packages available on each Be sure to ask for Valentina when you arrive at the dealership. She has an impressive knowledge of the cars and the various packages available on each one. Don’t be afraid to tell her what other car brands you are looking. She will give you an open answer about the pros and cons of the competitors. She almost talked me out of Audi, but the cars speak for themselves. I made an offer and Valentina was able to come back to me with a fair price on the first go around. A couple of hassel free negotiations on my trade in and we had a deal. Everyone was transparent and helpful making this an enjoyable car buying experience. The way it should be. More

Purchase of 2014 A4. Robert was very helpful in our purchase of an A4. He stayed after hours to show me how to use various features of the car and so far so good. Robert was very helpful in our purchase of an A4. He stayed after hours to show me how to use various features of the car and so far so good. More

Awesome service Brought the car in for a minor issue. The service department went over the car and found a issue. They corrected it and washed the car. Very minimal w Brought the car in for a minor issue. The service department went over the car and found a issue. They corrected it and washed the car. Very minimal wait time. I was very pleased with the service. More

Timely and professional MMI unit in my Q5 froze up and new module had to be put in. Received a video from Mike W. In the service dept. explaining in detail the process. Also MMI unit in my Q5 froze up and new module had to be put in. Received a video from Mike W. In the service dept. explaining in detail the process. Also did a multiple point inspection of everything from tire tread to brake pad life. Also the car was washed when I went to pick it up. More