Audi Hoffman Estates

Professional and Personal Rick Kelstrom is my "go-to" guy. His professional demeanor and personal touch is what brings me back to the Audi Hoffman Estates Service Department. Rick Kelstrom is my "go-to" guy. His professional demeanor and personal touch is what brings me back to the Audi Hoffman Estates Service Department. Rick anticipates my needs, and always calls me by name, which I truly appreciate. More

Front Wheel Bearing Ted has always been a great help over the years and in the 17 years I have been coming to this shop, I have never been disappointed Ted has always been a great help over the years and in the 17 years I have been coming to this shop, I have never been disappointed More

Phil S. First time there for service, was greeted immediately, Ted McConnell was my attendant, very professional and knowledgeable...did not waste any of my t First time there for service, was greeted immediately, Ted McConnell was my attendant, very professional and knowledgeable...did not waste any of my time which I appreciated...the car was ready when promised and cleaned...beautiful facility...will always get my service done there, no question about it. More

Great Customer Service!! I went into the Hoffman Estates dealership looking for a new car. I was lucky to have Carlo Gilli Jr there to assist me. He made the experience easy a I went into the Hoffman Estates dealership looking for a new car. I was lucky to have Carlo Gilli Jr there to assist me. He made the experience easy and I love my new Q3! He went through each feature in the Q3 and discussed both leasing and buying with us. We really appreciated his knowledge in the car and giving us the best deal. I will refer everyone to Carlo at Hoffman Estates due to his excellent customer service. Thanks!!! More

Exellent Experience Jacek and Robert did an excellent job. Spent time explaining the car and all the electronics to me , all the paperwork was basically complete when I Jacek and Robert did an excellent job. Spent time explaining the car and all the electronics to me , all the paperwork was basically complete when I came to get the car More

A5 purchase gets 5 Stars The experience at this dealership is like no other I have experience. Valentina and her coworkers are very courteous and accommodating, and respectfu The experience at this dealership is like no other I have experience. Valentina and her coworkers are very courteous and accommodating, and respectful of time and resources. I could not Imagine a more pleasant car shopping experience! More

Enjoyable Buying Experience Jacek Rudzinski and Robert LeGault provided us with great service in the buying experience for our new A5 Sportback. The car is fabulous! We love i Jacek Rudzinski and Robert LeGault provided us with great service in the buying experience for our new A5 Sportback. The car is fabulous! We love it! More

Great service by Rick all the time Rick always gives great advice and service. My service was quick and easy..I had a place set up to work so I was productive. Rick always gives great advice and service. My service was quick and easy..I had a place set up to work so I was productive. More

Replace high pressure switch ring and recharge AC system Service on time and completed in a professional manner. Appointment made quickly and routine updates via text messaging. Mike kept me appraised of car Service on time and completed in a professional manner. Appointment made quickly and routine updates via text messaging. Mike kept me appraised of car status throughout. Great job on wash... More

Worth the drive. We make the 70 mile drive to have you folks service our cars. It’s worth the drive as we get a high level of attention and service. Thanks for takin We make the 70 mile drive to have you folks service our cars. It’s worth the drive as we get a high level of attention and service. Thanks for taking care of our Audi’s More