Audi Hoffman Estates

First Audi Purchase Good experience, Robert took time to work with us and answer all the questions we had. After several trips, multiple test drives we purchased our Q5. Good experience, Robert took time to work with us and answer all the questions we had. After several trips, multiple test drives we purchased our Q5. More

Carlo was awesome to work with when buying a new car! Audi Hoffman Estates provided an outstanding car buying experience! Carlo was patient and encouraged me to test drive several different makes and mod Audi Hoffman Estates provided an outstanding car buying experience! Carlo was patient and encouraged me to test drive several different makes and models until I found the car that was right for me. There was a great selection of cars to choose from in the model that I wanted. Additionally, we had great experiences with the Sales manager, the finance manager, and the service department. Everyone was respectful and accommodating to our needs. No question where I will send my friends and family to buy their next car! More

Getting it right This dealership always rolls out the red carpet treatment for my wife and I. In this instance, I was due for a 105k mile service but I also elected t This dealership always rolls out the red carpet treatment for my wife and I. In this instance, I was due for a 105k mile service but I also elected to get an interior and exterior detail. When I went to pick up my car, the interior detail was not quiet up to my expectation. Before I could offer my opinion, Ted McConnell took the vehicle back to service and personally finished up some of the interior work that was missed. i.e. he took it upon himself to get he job done correctly and to 100% satisfaction. That's the mark of somebody that just "get's it". No excuses, no blaming anybody else, just went and got the job done. They have had my business for last 3 years and I would not think of taking my 2 Audi vehicles anywhere else. More

Great Service and dealership Came in for my 10000 service. Associates personable and the ones I know greeted me. Tge new video update shows t j.g eir willingness to provide servic Came in for my 10000 service. Associates personable and the ones I know greeted me. Tge new video update shows t j.g eir willingness to provide service insight. Waiting area comfortable. In as nd out in a little over an hour from appointment time. More

Friendly and helpful For my first car it was and for most people a very stressful time, but coming here twice to check out this car really helped bring the nerve down. The For my first car it was and for most people a very stressful time, but coming here twice to check out this car really helped bring the nerve down. They never pushed me aside for being an 18 year old, and with the help I got ended up being an expierence that I will hold onto forever. More

Fastest Purchasing Experience Purchasing a new car can be a lengthy process but thanks to Valentina and Eddie, my purchase was seamless. They made sure all my questions were answer Purchasing a new car can be a lengthy process but thanks to Valentina and Eddie, my purchase was seamless. They made sure all my questions were answered making the experience that much more memorable. More

I had an oil light and tire light on. They took care of it! Always impressed with the service I get from the Audi Team!! Quick Friendly Staff!! Thanks for the quick turn around and advice on my tires. Quick Always impressed with the service I get from the Audi Team!! Quick Friendly Staff!! Thanks for the quick turn around and advice on my tires. Quick wash was also appreciated!! More

Good sales experience I appreciated the fact that I dealt only with the salesman. His manager never took part in the face to face negotiations. This was a first in my car b I appreciated the fact that I dealt only with the salesman. His manager never took part in the face to face negotiations. This was a first in my car buying experiences. I felt the offer for my trade and discount on the car was fair. More

Great experience 4th Audi since 2005. Keep returning so the service received from the team at Audi Hoffman Estates must be top rate. Highly recommend to anyone looking 4th Audi since 2005. Keep returning so the service received from the team at Audi Hoffman Estates must be top rate. Highly recommend to anyone looking for an Audi More

I love my Audi and this dealership! Every time I bring in my car, I feel like all employees go above and beyond to get the work done correctly and in a time-efficient manner. Ted was esp Every time I bring in my car, I feel like all employees go above and beyond to get the work done correctly and in a time-efficient manner. Ted was especially helpful this time because I had some spilled milk in the carpet and he tried to get it all out and said if it wasn't better, he could refer me to a detailer in my area. I was offered a loaner because this appointment was going to take longer than just an oil change. I decided to stay because they offer a wonderful work area with coffee, water and snacks. More