Audi Hoffman Estates

Great service by Rick all the time Rick always gives great advice and service. My service was quick and easy..I had a place set up to work so I was productive. Rick always gives great advice and service. My service was quick and easy..I had a place set up to work so I was productive. More

Worth the drive. We make the 70 mile drive to have you folks service our cars. It’s worth the drive as we get a high level of attention and service. Thanks for takin We make the 70 mile drive to have you folks service our cars. It’s worth the drive as we get a high level of attention and service. Thanks for taking care of our Audi’s More

Replace high pressure switch ring and recharge AC system Service on time and completed in a professional manner. Appointment made quickly and routine updates via text messaging. Mike kept me appraised of car Service on time and completed in a professional manner. Appointment made quickly and routine updates via text messaging. Mike kept me appraised of car status throughout. Great job on wash... More

Automotive Recall and Oil Change My service experience at Audi Hoffman Estates was Excellent. I came in for an Automotive reacall on an A/C fan accessory part and an Oil change for my My service experience at Audi Hoffman Estates was Excellent. I came in for an Automotive reacall on an A/C fan accessory part and an Oil change for my 2015 Audi A5. From the moment my vehicle pulled into the service department I felt like Valued customer. Rick the service Professional who assisted me through the process was Knowledgeable, Helpful and gave me constant updates from start to finish through my vehicles servicing. I was even provided via text, a QuickTime video of my Audi Mechanic doing a Full check up in the Maintenance bay On my A5 after the recall product was replaced! I highly recommend The Audi Hoffman Estates Dealership to anyone searching for excellent customer service and care of their Audi vehicle. More

New car purchase Aaron was wonderful, even taking phone calls after our purchase and helping me when I came back for another go over of the infotronics system. Beware Aaron was wonderful, even taking phone calls after our purchase and helping me when I came back for another go over of the infotronics system. Beware though, I may be back for more help...I'm coming from a 2005 automobile so the whole keyless start and infotronics are very new to me!! I would highly recommend Aaron. More

Everyone was great from beginning to end. I always appreciate the friendly people and the great service and updates that are given. Thanks to all. from beginning to end. I always appreciate the friendly people and the great service and updates that are given. Thanks to all. More

Great! I am always pleased with the service at Audi! I was able to bring my car in for an oil change on the day and time I requested. The service was quick I am always pleased with the service at Audi! I was able to bring my car in for an oil change on the day and time I requested. The service was quick and efficient! I thought the service video I received on my vehicle was a great way for Audi to stay innovative! More

Excellent service! Absolutely excellent service and experience as always! I was dropped off at my office and my car was brought back to me when it was finished. I was Absolutely excellent service and experience as always! I was dropped off at my office and my car was brought back to me when it was finished. I was also informed on the progress of the service. I only buy Audi's and Hoffman Estates Audi is the best of the best! Thanks More

Fantastic customer service, speed, and followup. I called and spoke with a Tom I think to schedule my appointment. He was very nice and welcoming. My service person was Rick who did an amazing job. I called and spoke with a Tom I think to schedule my appointment. He was very nice and welcoming. My service person was Rick who did an amazing job. This dealership is top notch. If I buy a new audi or a CPO car they will gain my business sheerly based on my experience with the service department. Thanks again! More

Excellent All my needs were taken care of in a timely fashion and I was given a loaner car for the time for the time of the service. All my needs were taken care of in a timely fashion and I was given a loaner car for the time for the time of the service. More