Audi Hoffman Estates

Service Recently had my vehicle in for service. Couldn't ask for a better experience start to finish. I will be bringing my vehicle there from now on. Recently had my vehicle in for service. Couldn't ask for a better experience start to finish. I will be bringing my vehicle there from now on. More

Very pleased I was very pleased with the service. It was a nice relaxed atmosphere. Everyone was very professional. A very comfortable waiting room. The service wa I was very pleased with the service. It was a nice relaxed atmosphere. Everyone was very professional. A very comfortable waiting room. The service was fast. My car was very clean when it was returned to me. More

Courteous and professional Always timely, courteous and Eric Delfort continues to do a great job! Tony is always a pleasure to speak with when making service appointments and a Always timely, courteous and Eric Delfort continues to do a great job! Tony is always a pleasure to speak with when making service appointments and a does a nice job of telling me what my service options are. More

eoweev Eric does such a good job of taking care of every aspect of the service. He makes the experience complete. The visit is always consistent. Eric does such a good job of taking care of every aspect of the service. He makes the experience complete. The visit is always consistent. More

First Time Audi Buyer Looked at the website and found the perfect Q3 for me! It was everything I was hoping for, and then I drove it.. I fell in love!! Since this was my ca Looked at the website and found the perfect Q3 for me! It was everything I was hoping for, and then I drove it.. I fell in love!! Since this was my car and my purchase, I was glad to see that Carlo talked to me, not to my husband and the decision was easy. Buying a car is always a chore, but Carlo made it so easy!! More

2014 S4 service Mike Torelli is my service advisor with whom I’m always impressed by his knowledge of product and professionalism in communication. Mike is a valu Mike Torelli is my service advisor with whom I’m always impressed by his knowledge of product and professionalism in communication. Mike is a valuable asset to Audi HE. More

Certified pre owned Jacek did a great job listening to my needs and getting me into the right car. I'm very happy with my 2017 CPO A4. He has great customer service. Jacek did a great job listening to my needs and getting me into the right car. I'm very happy with my 2017 CPO A4. He has great customer service. More

Service excellence Service inquiries are dealt with promptly, courteously and thoroughly. In this case, it was to install license plate holders, complete an oil change Service inquiries are dealt with promptly, courteously and thoroughly. In this case, it was to install license plate holders, complete an oil change and install new wipers. The staff is amazing. The prices are not, but I know this is not the fault of those completing the service. In this case, my cost was $450. My last service to replace the master cylinder was approximately $6,000. Overall, the prices are scary but the service is excellent. Waiting room was awesome. I will keep coming back due to the quality of service and the service team. I just need to save up before any future visit : ) More

Great follow up as well as explaining the Audi 5S to us. The experience was great, and great people to work with . Jacek spent as much time with us as we needed, also talked to Brian Hall, was great at fol The experience was great, and great people to work with . Jacek spent as much time with us as we needed, also talked to Brian Hall, was great at follow up as well. Also talked to Nick Fricano and went over great details on the functions on the 5S. More

Consistently excellent service I have my A4 serviced only here and have been given the utmost service every single time. Michael T. is usually the one employee I fortunately deal wi I have my A4 serviced only here and have been given the utmost service every single time. Michael T. is usually the one employee I fortunately deal with ( he ALWAYS takes very good care of me and my car), every single employee that I encounter is courteous, friendly and helpful. I will not take my car any where else. More