Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,776 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,776 reviews
September 26, 2017
needed oil I called at 3 pm and said my oil light just came on Rick said bring it over right now They took care of it , topped the oil off and washed my ca I called at 3 pm and said my oil light just came on Rick said bring it over right now They took care of it , topped the oil off and washed my car and I was out the door by 4:30 Love this shop More
by Audilover Betty
Employees Worked With
Rick Kelstrom
September 24, 2017
Best car purchase experience! This was by far the best car purchase experience I have had. Very friendly and helpful sales peoplewith no pressure. Kept me informed every step of This was by far the best car purchase experience I have had. Very friendly and helpful sales peoplewith no pressure. Kept me informed every step of the way and spent extensive amount of time familiarizing me with the vehicle. More
by Thor
September 24, 2017
Excellent service people The service was great and the people are nice and informative. I would recommend them to all my friends and family. The loaner was nice and clean too The service was great and the people are nice and informative. I would recommend them to all my friends and family. The loaner was nice and clean too. More
by dudeperfectman
Employees Worked With
Andy Emberton, Rick Kelstrom
September 23, 2017
Exceptional customer service. Carlo was just pretty straight forward on every question we had. He was super friendly, he had an aswere for every question we had. Been my 1st time b Carlo was just pretty straight forward on every question we had. He was super friendly, he had an aswere for every question we had. Been my 1st time buying a car, he made my Experience easy and fun. More
by JoseAH05
Employees Worked With
September 22, 2017
well done and was out quick. car also washed very well great service as usual, car was cleaned and everything was explained to me.. I was in and out in about a hour as promised. Will be back for 50,000 che great service as usual, car was cleaned and everything was explained to me.. I was in and out in about a hour as promised. Will be back for 50,000 check up when the care is ready More
by Orlowski1
Employees Worked With
Ted McConnell
September 22, 2017
excellent overall experience rick was great. he accomodated me regarding the time to bring in my vehicle. and i was treated very professionally overall a great Audi experience rick was great. he accomodated me regarding the time to bring in my vehicle. and i was treated very professionally overall a great Audi experience More
by MICHAEL COHAN
September 22, 2017
Audi Service Review I bought my Audi TT from this dealership and have had outstanding follow-up on the service of my car. The service folks are great, the dealership is s I bought my Audi TT from this dealership and have had outstanding follow-up on the service of my car. The service folks are great, the dealership is spotless and the people are always friendly. More
by JeffB
Employees Worked With
Ted McConnell
September 20, 2017
Always great service. While I never need more than routine maintenance, the service has always bee first-rate and it is completed in a timely manner. I am greeted promptly While I never need more than routine maintenance, the service has always bee first-rate and it is completed in a timely manner. I am greeted promptly and the waiting area is comfortable. More
by LibraryLady
Employees Worked With
Rick Kelstrom
September 20, 2017
Trust Eric always tells me what is needed and when something will need to be replaced down the road. He is honest and that goes a long way. Eric always tells me what is needed and when something will need to be replaced down the road. He is honest and that goes a long way. More
by Q5
Employees Worked With
Eric Defort
September 19, 2017
Great Service department team work I always take my Q5 and A4 into the Hoffman Estates Audi dealership. Service has department has always been outstanding and would recommend them to a I always take my Q5 and A4 into the Hoffman Estates Audi dealership. Service has department has always been outstanding and would recommend them to all. More
by jeffs
Employees Worked With
Rick Kelstrom
