Audi Hoffman Estates

Great Service Very friendly and attentive service team. I am pleased with the service on my A6. I was kept up to date with what was happening. Thanks Mike!!! Very friendly and attentive service team. I am pleased with the service on my A6. I was kept up to date with what was happening. Thanks Mike!!! More

Great service personal Mike T. Service rep. Careful listener. Offers suggestions. Responsive. Seeks to provide best repairs at lowest cost. Was very patient with my wife, Mike T. Service rep. Careful listener. Offers suggestions. Responsive. Seeks to provide best repairs at lowest cost. Was very patient with my wife, explaining how the problem with a key could be resolved. Knowledgeable. More

Buff car, replaced carpet floor mats and provided first aid Excellent service and sales of our 2016 Audi A3. Buff paint on car, was dull prior, replaced carpeted floor mats, car had wrong ones in truck, also pr Excellent service and sales of our 2016 Audi A3. Buff paint on car, was dull prior, replaced carpeted floor mats, car had wrong ones in truck, also provided Audi first aid kit as promised. More

Service was very helpful. Very frustrated with my new Audi. Mike Torelli (sic) was very patient showing me how to access my car--it locks me out; and while the rear window did Very frustrated with my new Audi. Mike Torelli (sic) was very patient showing me how to access my car--it locks me out; and while the rear window did not stick when in the shop, he showed me how to handle that situation should it not operate properly in the future. More

Nice courteos people and service was done on time I try to be loyal to people and have a relationship with people that do service for me. Mike Collins took care of me when I walked in and everything I try to be loyal to people and have a relationship with people that do service for me. Mike Collins took care of me when I walked in and everything that he said would happen did happen Who ever is training your staff is doing a good job. More

THE HELP IS VERY GOOD. MIKE - DOES AN EXCELLENT FROM BEGINNING TO END. HE GREETED WHEN I CAME IN THE DOOR, LOOKED UP, THE CAR HISTORY AND GOT THE INFO TO THE SHOP. WHEN TH MIKE - DOES AN EXCELLENT FROM BEGINNING TO END. HE GREETED WHEN I CAME IN THE DOOR, LOOKED UP, THE CAR HISTORY AND GOT THE INFO TO THE SHOP. WHEN THE CAR CAME BACK TO ME IT HAD BEEN WASHED AND CLEANED INSIDE AND OUT AND LOOKED GREAT. YOU HAVE RUN A GOOD OPERATION. More

Professional, Respectful and Quick I have worked with Rick Kelstrom for 2 years. He has always been very Professional and Respectful when I have asked for his assistance in servicing I have worked with Rick Kelstrom for 2 years. He has always been very Professional and Respectful when I have asked for his assistance in servicing my Q7. More

painless My husband and I are very happy with the car and the service provided by the dealership. We had done our research and decided on Audi. This is compar My husband and I are very happy with the car and the service provided by the dealership. We had done our research and decided on Audi. This is comparatively a new dealership. We were provided all the information about the car that we asked for. More

Quick, friendly service I checked in at 7:00 a.m. and my car was ready in about an hour. I was immediately helped, had a cup of coffee and worked on computer. Just like I I checked in at 7:00 a.m. and my car was ready in about an hour. I was immediately helped, had a cup of coffee and worked on computer. Just like I had planned. More

... great customer service experience Between Mike and a Eric, Audi Hoffman Estates, is fortunate to have these two professional, courteous, and knowledgeable, as well as, caring and helpf Between Mike and a Eric, Audi Hoffman Estates, is fortunate to have these two professional, courteous, and knowledgeable, as well as, caring and helpful service consultants. Pleasure to work with both - they deliver. More