Audi Hoffman Estates

Purchased a new car I had a great experience in working with Audi of HE. Necko in sales made the process very simple and the purchase was seem less, I was able to go over I had a great experience in working with Audi of HE. Necko in sales made the process very simple and the purchase was seem less, I was able to go over go over the car and learn how all the new technology worked quickly. Necko was very precise in presenting and setting up prior to delivery. More

First time buyer Could not have asked for a better experience, at first wasn't going all the way down to Hoffman Estates (Lake Villa IL) to look at a used car, glad I Could not have asked for a better experience, at first wasn't going all the way down to Hoffman Estates (Lake Villa IL) to look at a used car, glad I did, will diffidently go back; be sure to ask for Carlo!! More

My old A8 Eric understands me well as a customer and what my objectives are pertaining service needs on my 2008 A8. He listens well to what I want and alerts m Eric understands me well as a customer and what my objectives are pertaining service needs on my 2008 A8. He listens well to what I want and alerts me to only the things I might need. Never more. He will also do his best to have the same service technician work on my car. More

Customer Buying Experience This has been the best car buying experience I have ever had in my life. From the moment we walked in,we were truly satisfied with the purchase. This has been the best car buying experience I have ever had in my life. From the moment we walked in,we were truly satisfied with the purchase. More

Purchase of new S5 Sportback I was interested in a CPO A7 Sportback. Thanks to a very knowledgeable salesman Necko, told me about the new A5/S5 Sportback that was being released i I was interested in a CPO A7 Sportback. Thanks to a very knowledgeable salesman Necko, told me about the new A5/S5 Sportback that was being released in the US this year. The smaller size and newer technology of the S5 was a great fit for me. More

Bad service for an high end dealership I was at their service first for second time with No soldlve result. I bought a s3 3 months ago and did not use the air conditioner since the weather I was at their service first for second time with No soldlve result. I bought a s3 3 months ago and did not use the air conditioner since the weather was nice, and when I started use it, some weird unpleasant smell come from the a/c. So I schedule the appt to get it fix. Thought it would be easy, they cleaned it the first time last week, right after done, I still smell it, the service guy told me drive it for couple days to see if the smell gone. And it not, so I called made an appt, the guy who answer my phone said it is no problem. And I brought my car in today, they service guy asked me "oh, you back, what's up?". Why would they not know what I'm getting when I already schedule an appt for it. First of all. Second he told me that " we don't have the machine to clean it, you have to drive to other dealer in Chicago to get it fix". That pissed me off, I bought the car at their dealer ship, why would they sell the car that they cannot provide the service on while I bought every single service packages.and I told the guy I bought the car here, you guys have to fix it, and he was like tell me to talk to their manager, he was like tell me that when I bring the car in next time get the loaner so they can drive my car to the shop to be fixed! What kind of service is this???!! People who buy this brand don't have time to drive back and fort for the unprofessional service!! More

as always...greeted like an friend I had my Q7 in for an oil change. Luckily for me, regular maintenance is about the only time I am at the dealership. I always hope I get Rick as my I had my Q7 in for an oil change. Luckily for me, regular maintenance is about the only time I am at the dealership. I always hope I get Rick as my service writer. He treats me like a friend. More

Treating Customer with respect. After an exhausting 2 month search for a luxury SUV, I almost gave up but I was told "Just try Hoffman Estates Audi Dealership". I walked in without m After an exhausting 2 month search for a luxury SUV, I almost gave up but I was told "Just try Hoffman Estates Audi Dealership". I walked in without my husband and Mike Macedon was sitting at his desk working diligently. He looked up and said "May I help you". He then proceeded to drop everything to walk me through the Q7. He was the first and only Dealer Representative to treat me with respect. A lot to learn about my beautiful new car and Mike is kindly assisting us with the learning process. More

Sales Valentina Maciunnas We enjoyed working with our Audi Brand Specialist, Valentina M., who was very knowledgeable and made buying g a car a comfortable experience. i highl We enjoyed working with our Audi Brand Specialist, Valentina M., who was very knowledgeable and made buying g a car a comfortable experience. i highly recommend her to all future buyers. More

daughter brought in her Q5 for engine temp sensor . diagnosed and part ordered. In and out in 30 minutes. Part is in and will be finished monday . diagnosed and part ordered. In and out in 30 minutes. Part is in and will be finished monday More