Audi Hoffman Estates

Check engine light Great customer service and done real fast love this dealer! Ted helped me when I picked go the car! Real nice guy helped when we dropped it off he was Great customer service and done real fast love this dealer! Ted helped me when I picked go the car! Real nice guy helped when we dropped it off he was super quick and friendly More

Service was great, Fast,and friendly. Fist time going there and was referred by someone and it was a great experience . I would go there again was great, Fast,and friendly. Fist time going there and was referred by someone and it was a great experience . I would go there again More

Patience and understanding First time we met Carlo, he impressed us with his friendliness and knowledge of the car. Even when we told him that we're not ready to buy yet, he pro First time we met Carlo, he impressed us with his friendliness and knowledge of the car. Even when we told him that we're not ready to buy yet, he proudly showed us the beautiful Q5 we were eyeing. He even demonstrated some of the cool features of the car, and we fell in love. However, after seeing the tag price, my heart sunk and decided that maybe, this is not the car for us. We went shopping for other cars and was about ready to purchase a Land Rover, but we decided to look one more time to Q5 or at least tell Carlo of our decision. As usual, Carlo was very accommodating, gave us a quote that was still unaffordable. So we went home pretty much decided to buy the Land Rover. Carlo shook my hand and said to let him know if we change our mind. Well, I didn't, but my husband did. After a long argument, I called Carlo, who instead of gloating, sounded very happy & excited. His patience and understanding really impressed us. He happily answered all our questions ( stupid questions as well ) His enthusiasm was contagious and in spite of my monetary worries, I couldn't help but feel excited too. Love you Carlo. Thanks for making us feel special. More

Nice Staff, Good Communications Everyone really treated me great. A very good customer experience. All work on my Q5 was done well and exactly as I asked. They consistently provid Everyone really treated me great. A very good customer experience. All work on my Q5 was done well and exactly as I asked. They consistently provide good service. More

Pleasantly surprised This was my first time at the Audi service department. I was treated like I was the only person there, the car was ready much sooner than anticipated This was my first time at the Audi service department. I was treated like I was the only person there, the car was ready much sooner than anticipated, and Rick was a pleasure to work with. More

Service on my Vehicle Mike took care of all my service needs. I purchased a used A4 and while I was disappointed in the fact that it needed as much work as it did. Mike was Mike took care of all my service needs. I purchased a used A4 and while I was disappointed in the fact that it needed as much work as it did. Mike was very helpful and courteous and made sure I had a loaner and that my vehicle was finished in a timely manner. I would highly recommend Mike and service at Audi. More

Great Service!! Sales and service team at Audi of Hoffman are great to work with. They make the process of servicing your vehicle very easy. Thank you Brain Hall and Sales and service team at Audi of Hoffman are great to work with. They make the process of servicing your vehicle very easy. Thank you Brain Hall and the staff at Audi of Hoffman Estates! More

Excellent service and in a timely matter I was very happy with the staff and services. I was in and out in a timely matter. The issues I addressed were looked into and discussed. I was very happy with the staff and services. I was in and out in a timely matter. The issues I addressed were looked into and discussed. More

Very easy process, great people to work with As always, Eric made the process very easy - loaner was ready, I was in and out quickly, and the car was ready later in the day before it was schedule As always, Eric made the process very easy - loaner was ready, I was in and out quickly, and the car was ready later in the day before it was scheduled to be ready. More

These guys take care of business. Sales and service is on the ball at this dealership. I had done with AHF before. Went to someone else and did not get the level of service. I came Sales and service is on the ball at this dealership. I had done with AHF before. Went to someone else and did not get the level of service. I came back to Audi Hoffman Estates. More