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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
March 07, 2017
Service Advisor (Mike) did an outstanding job explaining and taking care of my needs which included completing work having to do with a recent recall that I was not (Mike) did an outstanding job explaining and taking care of my needs which included completing work having to do with a recent recall that I was not aware of. More
by Hi
Employees Worked With
Mike Torelli
March 06, 2017
Wonderful Service! Rick Kelstrom was extraordinarily helpful, knowledgeable and accommodating throughout my experience. He is wonderful to work with and I'm so happy to Rick Kelstrom was extraordinarily helpful, knowledgeable and accommodating throughout my experience. He is wonderful to work with and I'm so happy to know he's there to rely on! More
by AmberHenderson
Employees Worked With
Rick Kelstrom
March 04, 2017
Eric has always been outstanding every time I visit . Told me what I need the next time, I come in.Bought my audi at fletcher jones but service it every time at hoffman . Told me what I need the next time, I come in.Bought my audi at fletcher jones but service it every time at hoffman More
by MARK SCHLAGEL
Employees Worked With
Eric Defort
March 04, 2017
Super service,timely,and very informative ! Eric was extremely helpful and made me feel good about your Service and Your Dealership.He also informed me about recall and took care of that part. Eric was extremely helpful and made me feel good about your Service and Your Dealership.He also informed me about recall and took care of that part. More
by Marko
March 03, 2017
Routine maintenance Mike Torelli took good care of me. The maintenance was completed in a timely manner and he went the extra mile to perform a second diagnostic test fo Mike Torelli took good care of me. The maintenance was completed in a timely manner and he went the extra mile to perform a second diagnostic test for oil consumption based on our conversation. More
by A4 owner
Employees Worked With
Mike Torelli
March 03, 2017
Got me in for service quick, very friendly and under qoute! Clean environment, knowledgeable staff and work performed as described on time, under original quote. Accepted service coupon willingly. Car came back Clean environment, knowledgeable staff and work performed as described on time, under original quote. Accepted service coupon willingly. Car came back cleaned and discussed next service appointment. More
by AH
Employees Worked With
Mike Torelli
March 02, 2017
Perfect Mike T is outstanding, he seems to know what I need before I do and schedules the proper service. Integrity is his top attribute. Thank you Mike!!! Mike T is outstanding, he seems to know what I need before I do and schedules the proper service. Integrity is his top attribute. Thank you Mike!!! More
by Jim
Employees Worked With
Mike Torelli
February 27, 2017
Great experience! Spoke with a number of audit dealerships during this process. Carlo was extremely responsive, worked with me on pricing, offered candid (and honest) d Spoke with a number of audit dealerships during this process. Carlo was extremely responsive, worked with me on pricing, offered candid (and honest) direction, and there were no surprises! Cant beat that when buying a car. More
by aws2115
Employees Worked With
February 26, 2017
Thank you Carlo!!! A few days ago I stopped in at Audi Hoffman Estates to look at a used vehicle advertised online. Dealing with Carlo was a pleasure and two hours la A few days ago I stopped in at Audi Hoffman Estates to look at a used vehicle advertised online. Dealing with Carlo was a pleasure and two hours later I have purchased the vehicle. Great customer service /no pressure. Regards, Lazar More
by Lazar
Employees Worked With
February 24, 2017
Purcahse experience Greg Choina was excellent to work with. I shared with Greg what type of car and lease program we were looking for and that same day he located the pe Greg Choina was excellent to work with. I shared with Greg what type of car and lease program we were looking for and that same day he located the perfect vehicle for our kids. We are all thrilled with the car and the great lease offer we received. More
by Davis
