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Audi Hoffman Estates
Hoffman Estates, IL
5,762 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,762 reviews
March 11, 2017
always great service As usual prompt and efficient service. Love taking my car there for routine and any other maintenance. the service techs and the consultants are all As usual prompt and efficient service. Love taking my car there for routine and any other maintenance. the service techs and the consultants are all very helpful. they give you a loaner or provide you transport if you dont want to wait which is very much appreciated. More
by uzman_85
Employees Worked With
Mike Torelli
March 10, 2017
I'm the Queen Twenty years of my auto and myself consistently being treated like royalty keeps me coming back. Ted McConnell is THE BEST! I always get the persona Twenty years of my auto and myself consistently being treated like royalty keeps me coming back. Ted McConnell is THE BEST! I always get the personal touch. More
by Salzburgerin
Employees Worked With
Ted McConnell
March 09, 2017
Easy to deal with. Mario was easy to deal with, didn't use high pressure tactics and was a gentleman. Except for the lenthy waiting time for the finance guy, it was a sm Mario was easy to deal with, didn't use high pressure tactics and was a gentleman. Except for the lenthy waiting time for the finance guy, it was a smooth process. More
by dddd4444
Employees Worked With
David LeSueur, Mario Arpino
March 09, 2017
Quick Audi Recall Service Ted McConnell was professional and quickly got my Audi serviced for the recall and also washed. He got me in and out in one hour. Ted McConnell was professional and quickly got my Audi serviced for the recall and also washed. He got me in and out in one hour. More
by autogalsc0301
Employees Worked With
Ted McConnell
March 08, 2017
Professional Car Dealership I would recommend Audi HE for your car needs, they make it all simple and easy to get service, purchases, or even a free car wash. I would recommend Audi HE for your car needs, they make it all simple and easy to get service, purchases, or even a free car wash. More
by Bill O
Employees Worked With
Mike Torelli
March 07, 2017
Service Advisor (Mike) did an outstanding job explaining and taking care of my needs which included completing work having to do with a recent recall that I was not (Mike) did an outstanding job explaining and taking care of my needs which included completing work having to do with a recent recall that I was not aware of. More
by Hi
Employees Worked With
Mike Torelli
March 06, 2017
Wonderful Service! Rick Kelstrom was extraordinarily helpful, knowledgeable and accommodating throughout my experience. He is wonderful to work with and I'm so happy to Rick Kelstrom was extraordinarily helpful, knowledgeable and accommodating throughout my experience. He is wonderful to work with and I'm so happy to know he's there to rely on! More
by AmberHenderson
Employees Worked With
Rick Kelstrom
March 04, 2017
Eric has always been outstanding every time I visit . Told me what I need the next time, I come in.Bought my audi at fletcher jones but service it every time at hoffman . Told me what I need the next time, I come in.Bought my audi at fletcher jones but service it every time at hoffman More
by MARK SCHLAGEL
Employees Worked With
Eric Defort
March 04, 2017
Super service,timely,and very informative ! Eric was extremely helpful and made me feel good about your Service and Your Dealership.He also informed me about recall and took care of that part. Eric was extremely helpful and made me feel good about your Service and Your Dealership.He also informed me about recall and took care of that part. More
by Marko
March 03, 2017
Routine maintenance Mike Torelli took good care of me. The maintenance was completed in a timely manner and he went the extra mile to perform a second diagnostic test fo Mike Torelli took good care of me. The maintenance was completed in a timely manner and he went the extra mile to perform a second diagnostic test for oil consumption based on our conversation. More
by A4 owner
Employees Worked With
Mike Torelli
