Audi Hoffman Estates

Thank you Carlo! I bought my first car from Carlo this past weekend. Carlo treated me well and as a result I will make an effort to do business with him again. If you I bought my first car from Carlo this past weekend. Carlo treated me well and as a result I will make an effort to do business with him again. If you are looking to purchase an Audi, go to Audi Hoffman Estates and ask for Carlo! More

Carlo is the man! This is the SECOND luxury car we have purchased with Carlo Gilli, Jr. as our Salesperson! Actually, I was down the road checking out another luxury b This is the SECOND luxury car we have purchased with Carlo Gilli, Jr. as our Salesperson! Actually, I was down the road checking out another luxury brand at a competitor, then decided to check out the Audi Q5. We knew Carlo from 4 years earlier and were pleased to know he is now with Audi of Hoffman Estates. We definitely wanted to work with Carlo again, and waited 45 minutes as he finished up with his current customer. Carlo took great pride in extolling the virtues of the Audi brand, and showcasing the various models. Later, during my Q5 test drive, Carlo went to great lengths to point out and describe the various features of this SUV. When it was time to pick up and drive my new Q5 home, Carlo took the time to illustrate and demonstrate the functions of those same features and technology, wanting me to fully understand and enjoy the most my new car has to offer. Throughout the entire sales experience, Carlo conducted himself in a most pleasant and professional manner. There was never any sales pressure, Carlo truly wants his customer to have a favorable driving/ownership experience ..... or the "Audi Experience" as he refers to it. I think Carlo was just as excited for me as I was excited to sit in that driver's seat and drive my new Q5 off the showroom floor! The car drives like a dream. I look forward to many years of an enjoyable driving experience! Thanks Carlo! More

Great experience working with Them We were very happy with this dealership and would recommend to a friend. They were no pressure and met out needs for sales and financing. We were very happy with this dealership and would recommend to a friend. They were no pressure and met out needs for sales and financing. More

Excellent and smooth As always Eric was great. The word that was done was perfect. While there Carlo assisted in answering some of my questions about our new vehicle. Th As always Eric was great. The word that was done was perfect. While there Carlo assisted in answering some of my questions about our new vehicle. The whole team is fantastic. More

2011 looks brand new My 2011 Q5 looks and runs like it's new. I've only ever taken it to the dealership and the continuously do an excellent job! Thank you ! My 2011 Q5 looks and runs like it's new. I've only ever taken it to the dealership and the continuously do an excellent job! Thank you ! More

Excellent experience Outstanding dealership! Our salesman, Mike Macedon, made the transaction simple and smooth. His knowledge of the Audi line, and specifically the Q7, Outstanding dealership! Our salesman, Mike Macedon, made the transaction simple and smooth. His knowledge of the Audi line, and specifically the Q7, was endless! He took an overwhelming decision and simplified the process. We received a fair price for my trade in and the new Q7. Mike went above and beyond when he offered to pick up the extra key to my old vehicle (which I forgot to bring) when he was visiting Rockford (where we live) the following day. Perfect! The dealership (and Mike) have stayed in contact thru emails. They truly want to make your car buying experience a great one. They succeeded!! I would highly recommend the dealership, and specifically Mike, for your Audi needs. Great job! More

no appointment oil change Called this morning at 7:00 to see if I could bring my car in for an oil change. Even without an appointment, Eric said sure and let me know the time Called this morning at 7:00 to see if I could bring my car in for an oil change. Even without an appointment, Eric said sure and let me know the time involved. As it turned out, needed a software update too and the service/update were completed in the timeframe suggested. More

Great Custumer service. Our Sales Person,Boban Jokic,was very helpful,explaining about our car,I have a Audi a 4 ,four doors,leather interior,very comfortable,and just ,overa Our Sales Person,Boban Jokic,was very helpful,explaining about our car,I have a Audi a 4 ,four doors,leather interior,very comfortable,and just ,overall it's a great car.The Maneger also was helpful, and every person in that facility,were very nice and with a smile on their faces.Nice experience,deserves 5+ ! More

Good experience I had a good experience purchasing a new vehicle. Terms were agreed upon before my arrival, and things went smoothly after I arrived. One minor proble I had a good experience purchasing a new vehicle. Terms were agreed upon before my arrival, and things went smoothly after I arrived. One minor problem was solved quickly in the days following. More

Purchased a terrific new A4! Ecstatic to note I had the same memorable, friendly and professional experience on this purchase of my 2016 A4 which I had over 15 years ago with the Ecstatic to note I had the same memorable, friendly and professional experience on this purchase of my 2016 A4 which I had over 15 years ago with the same sales professional - Dean Turner! Dean hasn't lost a beat in treating guests/ clients with a velvet glove and in a world full of change it was terrific to have him guide me through this new experience, again with zero hiccups and plenty of enjoyment ! Quite the professional! More