Audi Hoffman Estates

Pleasent and professional The service department was professional. When I made my appointment I requested a loaner for the day and there was one waiting for me when I arrived. The service department was professional. When I made my appointment I requested a loaner for the day and there was one waiting for me when I arrived. A rear taillight lense had to be replaced as well and I felt the price was reasonable. This is my first Audi and I have it for about 18 months and am so glad of my choice in a new car. More

Carlo is the best! Carlo will be my go-to-car man for life. I recently bought a CPO A4 from him. He was very professional and made the process of buying a car very seaml Carlo will be my go-to-car man for life. I recently bought a CPO A4 from him. He was very professional and made the process of buying a car very seamless. He gave me his full attention and sat with me afterwards to go through some of the car functions. Truly a pleasure to work with. More

Service visit Eric, is great to work with. communicates well and never over promises. please look into your detailing center. I picked up the Q5 and the inside Eric, is great to work with. communicates well and never over promises. please look into your detailing center. I picked up the Q5 and the inside was not cleaned at all. Eric was gracious enough to make it right. take care. More

Excellent service and facilities It was easy making my appointment and the maintenance on my car was performed quickly while I waited. The waiting area was comfortable and offered fre It was easy making my appointment and the maintenance on my car was performed quickly while I waited. The waiting area was comfortable and offered free coffee. More

clean, prompt service, nice setting prompt, quality service. was called after car was serviced, was washed well too informative care about my car, all questions answered, personal servi prompt, quality service. was called after car was serviced, was washed well too informative care about my car, all questions answered, personal service would not hesitate to use them again.. More

First class service! In all my years dealing with car service center, Audi Hoffman Estates goes above and beyond your typical service centers. Rick solved all the issues In all my years dealing with car service center, Audi Hoffman Estates goes above and beyond your typical service centers. Rick solved all the issues I had going on with my Audi and I was able to pick up my car the same night. I could choose to take my Audi other places to get serviced but it's worth the drive from Crystal Lake to know that my car is treated with quality service at Audi Hoffman Estates. Thank you again Rick! More

Service Visit Mike Torelli got me checked in and off in my loaner quick and easy! The entire process was excellent and I appreciate the promptness. Maureen McGushi Mike Torelli got me checked in and off in my loaner quick and easy! The entire process was excellent and I appreciate the promptness. Maureen McGushin More

Service visit Great job! Called the night before and was seen first thing in the morning. The vehicle was fixed while I waited approx 3 hrs. I was offered a loaner Great job! Called the night before and was seen first thing in the morning. The vehicle was fixed while I waited approx 3 hrs. I was offered a loaner but declined. The vehicle was leaking oil and was fixed. More

Best place to buy a car ever! I purchased an Audi A4 premium plus 2017 model. Carlo has been extremely helpful explaining every detail about the car. I am totally impressed with th I purchased an Audi A4 premium plus 2017 model. Carlo has been extremely helpful explaining every detail about the car. I am totally impressed with the service he provided us! Have been to many other dealers other than Audi but didn't have such a good hospitality. Best place to buy if you're looking for great service. More

Miller's A6 Comp I came in on a recommendation from a good friend of mine who bought an Q7 from Carlo. I came in to look at cars in November with no pressure from Carl I came in on a recommendation from a good friend of mine who bought an Q7 from Carlo. I came in to look at cars in November with no pressure from Carlo to purchase. I came back in the middle of December, after I made the decision that the A6 was the car for me. The sale process took about an hour and a half. I've purchased many cars from all the larger car dealers in the Schaumburg area. I can honestly say that this was the easiest, no-hassle purchase. I highly recommend Carlo if you are looking for a sales person to work with at Hoffman Estates Audi. More