Audi Hoffman Estates

Great experience We were very pleased with the whole buying process. Our salesperson, Carlo, was very patient with all of our questions and was able to get us into a g We were very pleased with the whole buying process. Our salesperson, Carlo, was very patient with all of our questions and was able to get us into a great Audi! More

Awesome Customer experience A great customer experience. Easy to make appointments, immaculate facility, professional service/ sales people, who work and treat the customer a A great customer experience. Easy to make appointments, immaculate facility, professional service/ sales people, who work and treat the customer a valued partner. The service department will keep you updated as the work progresses and if there are issues will let you know immediately there are no surprises when you pick up your car. A bonus is it is always clean when returned and you can tell they care about taking care of your car. More

Q7 Reliable Service Recently traded 2010 Q7 for 2017 Q7. Service excellent for many years on the 2010. First time in for 2017 software upgrade and checked entire Q7. G Recently traded 2010 Q7 for 2017 Q7. Service excellent for many years on the 2010. First time in for 2017 software upgrade and checked entire Q7. Gives me confidence it is running at peak performance. Thank you Rick! More

Amazing leadership and service. Necko and Rick are absolutely amazing. I just moved to the area and run a restaurant so I work long hours and Necko eats in my restaurant quite often. Necko and Rick are absolutely amazing. I just moved to the area and run a restaurant so I work long hours and Necko eats in my restaurant quite often. He came in once, saw I had an Audi and I told him I needed an oil change and that I'd be in soon. He came back the next week and asked if I'd got it I told him I hadn't. He said okay, called Rick, picked Rick up from the dealership, came back and got my car, got it serviced and brought it back. They don't know but unfortunately, my grandfather had passed so I hadn't gotten the chance to do anything and life was really hard those days. Their act of kindness without me asking or them knowing my situation will always be in my heart. I can't express how impressed I was with the two of them and their amount of care. More

Easy with Audi Just bought an Audi A6 and love it. I'm a repeat AudiHE customer and will be back again. Vehicles and personnel are outstanding. Ask for Carlo Gill Just bought an Audi A6 and love it. I'm a repeat AudiHE customer and will be back again. Vehicles and personnel are outstanding. Ask for Carlo Gilli! More

Perfect Service and Q5! Wonderful experience with Carlo Gilli at Audi! Made it simple, easy and enjoyable! Love our new car and we look forward to remaining a customer of Aud Wonderful experience with Carlo Gilli at Audi! Made it simple, easy and enjoyable! Love our new car and we look forward to remaining a customer of Audi Hoffman Estates. More

New Car Lease This is the third Q 5 that the company has leased through Audi - Hoffman Estates. We like the no hassle and quick turn around provided. They even went This is the third Q 5 that the company has leased through Audi - Hoffman Estates. We like the no hassle and quick turn around provided. They even went an extra mile to retrieve some items left in the old car after it was transported off the lot. Thank you. More

Excellent Work Quality and Fairly Priced Service Shopped around for out of warrantee work to be done and Schaumburg Audi with Rick's help was the best overall solution. Rick understands my cost dile Shopped around for out of warrantee work to be done and Schaumburg Audi with Rick's help was the best overall solution. Rick understands my cost dilemma in keeping an older (2009) Audi running well and always has the best solution for pricing and fixes required. Competitive dealers seem to be winning the "Highest Service Price" competition while Rick and Schaumburg Audi will work for your business and even negotiate the best win-win deal. They have identified additional issues with my car and the remedy was professionally repaired. Thanks Rick! More

Service audi tt Efficient, timely. My Audi TT needed servicing. It was scheduled in a very timely manner and the service was carried out with out any trouble. I am ve Efficient, timely. My Audi TT needed servicing. It was scheduled in a very timely manner and the service was carried out with out any trouble. I am very happy with Audi Hoffman Estates. More

I CAME BACK This is my third A6, my first A6 was purchased at Schaumburg Audi, now referenced as Audi Hoffman Estate. My most recent purchase was at Audi Hoffman This is my third A6, my first A6 was purchased at Schaumburg Audi, now referenced as Audi Hoffman Estate. My most recent purchase was at Audi Hoffman Estate. I've also had my car serviced in the past at Audi Hoffman Estate and have always had excellent service. The Service Dept.has gone the extra mile with helping me even when I traveled. This time around... I made a few attempts to purchase my new A6 from a few other dealerships without success. Because; none of these dealership came close to the professional service I've received from Audi Hoffman Estate. Carlo my Sales Rep. at Hoffman did in a Great Job with my most recent purchase. I can't speak about Carlo without mentioning both Gary Jones (Business Mgr) and Dave Legner (Pre-Owned Sales Car Mgr.) With my most recent purchase more time was required to close the deal. Although; the dealership was closing Carlo was patient and answered all my questions while providing the mechanical details of my new car further making me feel comfortable with purchasing my car from Audi Hoffman Estate. I live in the South Loop, when my car requires service I will drive to Audi Hoffman Estate because the drive is worth it for great service and a trusted relationship. Thanks Carlo, Gary and Dave. - James G. More