Audi Hoffman Estates

Nice experience at the Audi Hoffman Estates I was very pleased with my visit to the dealership. I was taken on time and waited about an hour and fifteen minutes. I was able to watch TV, have a I was very pleased with my visit to the dealership. I was taken on time and waited about an hour and fifteen minutes. I was able to watch TV, have a cup of coffee and bottle of water. It was a very nice waiting room. When they were done with my truck, they explained everything that was done and answered a few questions. I drove off in my newly washed car. I will recommend the dealership to my friends and family. Sincerely, Yvonne Di Cristofano More

Outstanding Employees From the salesmen who sell the cars to the service technicians, everyone who works here takes pride in their work. They are true professionals who are From the salesmen who sell the cars to the service technicians, everyone who works here takes pride in their work. They are true professionals who are honest and easy to deal with in terms of getting a fair deal or getting your car serviced. More

Very smooth service experience This is the second time I had my yearly maintenance with Audi Hoffman Estates. They now support online schedule and I did it within several clicks. Th This is the second time I had my yearly maintenance with Audi Hoffman Estates. They now support online schedule and I did it within several clicks. The website is well designed and I can easily schedule a next day service. When I drove there, Eric gave a warm welcome and made everything smooth. He also helped to arrange a loan even I didn't make a reservation online. That did save me a lot of time and the maintenance was done even before I finish a cup of coffer after back from personal things. The whole experience is fantastic and I'm 100% sure I'll do my maintenance again there and certainly consider buying a new car there too. More

Service is fantastic I drive 35 miles to this dealership (15 miles farther than my local Audi dealership) because the customer service by everyone there is excellent and t I drive 35 miles to this dealership (15 miles farther than my local Audi dealership) because the customer service by everyone there is excellent and the people are great. I own several Audis and I take them all here. More

A6 service I purchased an A6 from Mr.Gilli this week. He was a pleasure to work/deal with. Made sure I understood everything I needed to know before purchasing t I purchased an A6 from Mr.Gilli this week. He was a pleasure to work/deal with. Made sure I understood everything I needed to know before purchasing the car. Did all the paperwork and communication promptly. Thank you Carlo. More

R8 Service For Climate Control System Called the dealership on the hottest day of the year because the climate control system refused to yield cold air. I dropped off the car the same da Called the dealership on the hottest day of the year because the climate control system refused to yield cold air. I dropped off the car the same day and received a very nice courtesy vehicle to use during the repair process. I was on my way in 15 minutes. Turns out the compressor needed replacement and the system refilled and leak checked. The car was delivered to me in immaculate condition. These guys are amazing. More

Hoffman Audi The service here is really good. They are quick and accommodating. Don't try to sell you service you don't need. And are professional. The exact oppo The service here is really good. They are quick and accommodating. Don't try to sell you service you don't need. And are professional. The exact opposite of the experience I had when I had my LEXUS. Highland park LEXUS should take a class from these folks. More

Service Scott Hall and the Hoffman Audi team truly make me feel special and are extremely courteous all the time. I'm able to get a service appointment in sh Scott Hall and the Hoffman Audi team truly make me feel special and are extremely courteous all the time. I'm able to get a service appointment in short notice and all their work is done properly. The staff are very kind and accommodating as well. I reccomend all my family and friends to them! Keep up the great work team! More

An exceptional experience after an unfortunate one A first for me...two flats at once. After hitting a pot hole the two passenger tires were damaged leaving me with no option but to have the car towed. A first for me...two flats at once. After hitting a pot hole the two passenger tires were damaged leaving me with no option but to have the car towed. Without an appointment I dropped the car off at the Audi Dealership in Hoffman Estates and things just got better from there. Rick Kelstrom, the service advisor, was exceptional in providing updates, cost estimates and completion times. He went out of his way to take pitpctures of the damaged rims and email the estimate to my insurance company. These guys are the most pleasant and efficient service advisors I have had the pleasure of dealing with. More

Happy Customer I purchased an A3 from Carlo Gilli last week. He was a pleasure to work with, he was easy to deal with, and he made sure I understood all the feature I purchased an A3 from Carlo Gilli last week. He was a pleasure to work with, he was easy to deal with, and he made sure I understood all the features of the car. He also tried to get all the paperwork done promptly to ensure we would not be at the dealership longer than we needed too. Thank you Carlo! More