Audi Hoffman Estates

Very quick response and excellent experience Bought a new 2016 Audi Q5 from Bobby Becker. He was very prompt and had a good sales acumen. Excluding some finance glitch, we closed the deal in 2 ho Bought a new 2016 Audi Q5 from Bobby Becker. He was very prompt and had a good sales acumen. Excluding some finance glitch, we closed the deal in 2 hours. More

Outstanding Customer Service We were contacted by Hoffman Estates AUDI about meeting someone at their facility to discuss possible upgrades on our A6 with minimal cost increase. W We were contacted by Hoffman Estates AUDI about meeting someone at their facility to discuss possible upgrades on our A6 with minimal cost increase. When we finally took them up on their offer I have to say; everyone at the facility hit it out of the park, especially Carlo Gilli Jr. Carlo delivered 100 plus % in all aspects of our dealings. We drove away with an upgrade and are very pleased Carlo made it happen! More

Great experience buying from Audi HE. Bought a new 2016 Audi Q5 from Carlo Gilli Jr. He was very helpful throughout the process and made it quick for us. We weer able to negotiate to a pri Bought a new 2016 Audi Q5 from Carlo Gilli Jr. He was very helpful throughout the process and made it quick for us. We weer able to negotiate to a price we thought was fair and were out of the dealership in a total of 2 hours. More

Treated like family I had an amazing experience with Necko. He not only was readily available whenever I needed him but provided exceptional assistance and helped me out I had an amazing experience with Necko. He not only was readily available whenever I needed him but provided exceptional assistance and helped me out every step of the way. More

Expectations exceeded I had a great experience with Carlo and ended up purchasing a vehicle. Previously I was an Infiniti owner and was very happy but after spending some t I had a great experience with Carlo and ended up purchasing a vehicle. Previously I was an Infiniti owner and was very happy but after spending some time talking with Carlo I changed my mind without any pressure to do so. More

Great Personnel I felt very comfortable from the moment I met Greg. He was very intelligent, friendly, polite and sincere. He seemed to know a great deal more about c I felt very comfortable from the moment I met Greg. He was very intelligent, friendly, polite and sincere. He seemed to know a great deal more about cars than most. I recommend him to anyone seeking a calm, enjoyable, informative test drive. If I do decide to buy an Audi, I will definitely work with him again. Two thumbs up! More

good customer service The customer service was really amazing. There were a few problems I did experience but their customer service was able to overcome the small problems The customer service was really amazing. There were a few problems I did experience but their customer service was able to overcome the small problems. Rick was the main reason I came to this dealership for the repairs to my car. Overall a good experience. More

Great Experience Every Visit Every visit I make to Audi Hoffman Estates (and previously in Schaumburg) whether it be service or just a normal car wash, the team is always professi Every visit I make to Audi Hoffman Estates (and previously in Schaumburg) whether it be service or just a normal car wash, the team is always professional and courteous. The service advisors are all knowledgeable of questions regarding my vehicles (Q5 and A4) whether I give them a call or speak to them in person. I have never had a bad experience with the dealership. These are the first vehicles that I always return to the dealership for any types of service due to the high quality of work performed. It is also great that I am always provided the best pricing possible. I will continue to patronize Audi Hoffman Estates after doing business with them for 3+ years and 2 vehicles later, and potentially a 3rd shortly. More

Excellent experience Every aspect of the visit was conducted professionally and friendly. By now a visit to Hoffman Estates Audi, especially because of Rick's mediation, f Every aspect of the visit was conducted professionally and friendly. By now a visit to Hoffman Estates Audi, especially because of Rick's mediation, feels like a gathering of friends. When I drive away, I feel in goods ands and perfectly safe. A satisfying experience! More

Mike Torelli its all about customer service. The only reason I go to Audi of Hoffman Estates, is because of Mike Torelli. I was referrer by a client of mine and he was right. Mike has been good t The only reason I go to Audi of Hoffman Estates, is because of Mike Torelli. I was referrer by a client of mine and he was right. Mike has been good to me,to my S8 and I have nothing to complain about him . The dealership its beautiful and very clean. But the reason I go there its the service that I get from Mike. Always very professional, responsible and very caring with what he does at Audi. More