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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
July 07, 2015
Working with Necko Civic Necko explained the benefits of buying a new Q5. His knowledge of the Audi product line made us feel secure about making the purchase. He went out o Necko explained the benefits of buying a new Q5. His knowledge of the Audi product line made us feel secure about making the purchase. He went out of his way to get the color and features we were looking for in the Q5. Working with Gary for the financing was a breeze. We had all of the paper work done quickly, it was very pleasant shopping experience. More
by tedg204
Employees Worked With
Necko Civic
July 06, 2015
Impressive Dealer Dealer is very nice, with first rate services. When you bring your car in, they treat it like it was their own. I was very satisfied with my visit. Dealer is very nice, with first rate services. When you bring your car in, they treat it like it was their own. I was very satisfied with my visit. More
by Audi S8
Employees Worked With
Scott Hall
July 04, 2015
Inviting location, exceptional sales person, good deal! The location and inside is inviting and very appealing; and dealership maintained vast inventory. Carlo acted like an adviser rather than a salesman. The location and inside is inviting and very appealing; and dealership maintained vast inventory. Carlo acted like an adviser rather than a salesman. Showed us different options, color choices and made a mutually beneficial deal. Trade-in value offered was reasonable. New Car Sales manager was equally helpful in completing the deal. Overall, it was a pleasant and satisfying experience buying our new car from here. More
by Audi Q5@Hoffman
Employees Worked With
July 01, 2015
Great Experience; repeat customer, and future customer This is my fourth Audi, second one I've bought from Audi Hoffman Estates. I feel I received fair, honest, customer service and a great price from Neck This is my fourth Audi, second one I've bought from Audi Hoffman Estates. I feel I received fair, honest, customer service and a great price from Necko and Kevin. Brian Hall went above and beyond, extending some goodwill towards service on my wife's Q7, and Gary made the paperwork process quick and efficient. I've had my past Audi's serviced at Hoffman Estates, and previously at Schaumburg. I'm looking forward to continuing my relationship with Audi Hoffman Estates. More
by VN1
Employees Worked With
Gary Jones, Brian Hall, Necko Civic, Kevin Jones
June 30, 2015
Best car buying experience ever Love my new a7 prestige Audi. Customer service is second to none. Necko is a top notch Audi Brand specialist. He is knowledgable and direct and made Love my new a7 prestige Audi. Customer service is second to none. Necko is a top notch Audi Brand specialist. He is knowledgable and direct and made my experience amazingly pleasant. From Necko in sales, to Gary in finance to the owner h Brian who valet my car himself, I will never purchase another car from anywhere other than Audi Hoffman Estaes. Thank you guys! More
by NSI2015
Employees Worked With
Brian Hall, Necko Civic
June 29, 2015
Classy and efficient Was a pleasure to buy. Staff was helpful and courteous. Facility was superb. Sales person was helpful and knowledgable. Car was immaculate and well sh Was a pleasure to buy. Staff was helpful and courteous. Facility was superb. Sales person was helpful and knowledgable. Car was immaculate and well shown. More
by Pieper19
Employees Worked With
Valentina M, Mitch Berg
June 29, 2015
Great customer service. Five stars all the way!!! Very happy with these guys. Have bought three cars from them so far and I know we will by more in the future. You will not find a better dealership Very happy with these guys. Have bought three cars from them so far and I know we will by more in the future. You will not find a better dealership for both sales and service. More
by johnquinn528
Employees Worked With
Greg Choina
June 25, 2015
Great Experien Overall a great experience here, Todd and Carlo worked to get us into our 2014 CPO A5', the whole team made the process easy and hassle free. Would hi Overall a great experience here, Todd and Carlo worked to get us into our 2014 CPO A5', the whole team made the process easy and hassle free. Would highly recommend them and the dealership More
by Audiia5-2014
Employees Worked With
Todd Cunningham, Carlo Gilli
June 09, 2015
Owner Brian Hall is extremely RUDE (Racial) Changed tire without tire issue and paid $400+ (Though it's issue with tpm). Visited 4 times just because I've been getting tire pressure check aft Changed tire without tire issue and paid $400+ (Though it's issue with tpm). Visited 4 times just because I've been getting tire pressure check after changing new tire in same dealership and I was asked to wait for 1 hour to get (Just tire pressure) checked to confirm if it is instrument issue (Not to fix the problem, but just to confirm if it's issue with tpm) for which I've to come back with scheduled appointment. When I went to complain the same with this guy so called owner Brian, he started saying tire pressure won't kill me if I come later with appointment and asked me to wait just for pressure check and come back to fix tpm. He clearly showed his attitude in rude manner in front of all others sitting around just exposing hi attitude. No words to express after buying 4 Q7s from same dealership. Only & only reason I had to do it is, this is our local dealership. I obviously know what to do next time and will let my fellow customers know the truth. More
by Harish Kumar
Employees Worked With
Brian Hall
June 08, 2015
Service on my Audi Eric has been my go to guy for the service work that has been done on my Audi and has been always been accommodating as to service questions and a loa Eric has been my go to guy for the service work that has been done on my Audi and has been always been accommodating as to service questions and a loaner car. Good experience every time More
by Cubs10
Employees Worked With
Eric Defort
