Audi Hoffman Estates

Dealer is the Whole Package! Bought a used 2012 Infiniti from the dealership back in June, the experience was excellent from my first phone call. Salesman Bob explained the car co Bought a used 2012 Infiniti from the dealership back in June, the experience was excellent from my first phone call. Salesman Bob explained the car correctly, negotiated respectfully, and we ended up with a great deal. The financing was respectful and fair also, got a great interest rate, and a very good price on an extended warranty. Car was cleaned and polished like I bought a new car. Last month we ran into a little snag on the registration, we discovered a small slip-up while doing the paperwork with a mistype on the zip code.... this ended up in us not receiving the registration renewal which was brought to our attention by the local police :-o. when brought it to the dealerships attention was put in contact with Jo Anne Collingbourne in the office, she took care of everything ans ASAP! All within an hour of talking to her the registration was changed with the state, then a new registration card/sticker, a reimbursement check from the little incident, all in an overnight by 10am the next morning. Mistakes will happen, how you correct them is the true judge of the characteristic and service of a business... THEY ARE A CLASS ACT DEALERSHIP! Sincerely Andy V. More

Good ending to a bad start Mike was very helpful and honored my request for a special service tech. Was able to keep my rental a couple of days. My car is running great now and Mike was very helpful and honored my request for a special service tech. Was able to keep my rental a couple of days. My car is running great now and appreciate his comments for future services. More

Exceptional Sales Person Valentina Maciunas, is very professional, honest and knowledgeable. She made our car buying experience wonderful and stress-free. She was so pleasant Valentina Maciunas, is very professional, honest and knowledgeable. She made our car buying experience wonderful and stress-free. She was so pleasant to deal with, I will definitely recommend her to all of our family and friends. She is now helping us find 2 more cars to purchase for our children. More

Internet purchase - best car buying experience ever I surfed the internet at multiple dealerships sites looking for the right Certified Pre-Owned A5 convertible. I made "strong" offers for several cars I surfed the internet at multiple dealerships sites looking for the right Certified Pre-Owned A5 convertible. I made "strong" offers for several cars, but was not able to negotiate amicably. That all changed with my call to Audi Hoffman Estates on this fantastic car. We quickly and courteously established the condition of the vehicle and negotiated a fair price in three phone calls. Twenty four hours later my wife and I rode an Amtrak train over 300 miles from Michigan to Chicago. Our salesperson, Jerry Melissaratos, kept in constant communication with us through out the trip and had a driver waiting for us at the train station in Chicago to take us to the dealership. Once there, we were quickly greeted by Mitch Berg the sales manager that facilitated the purchase so graciously. The car was beautifully detailed and displayed in an indoor delivery area and was 100% as described. We test drove the vehicle and was delighted. We then finalized the transaction with Dan Jigalov, the business manager. In my 35 years of car buying this is absolutely the best experience ever. More

Quick, easy car purchase Greg was very knowlegeable and professional, and made the purchase process go smoothly. He is a great salesman. My wife and I would recommend him hig Greg was very knowlegeable and professional, and made the purchase process go smoothly. He is a great salesman. My wife and I would recommend him highly. More

Professional and Courteous Mike is very professional and courteous. I brought my Audi in for an oil change. I am old fashioned and believe in frequent oil changes, evey 5,000 Mike is very professional and courteous. I brought my Audi in for an oil change. I am old fashioned and believe in frequent oil changes, evey 5,000 miles. Mike told me or work that was not done at 35,000 miles and recommended that it be done. I agreed and authorized the work. The work was completed promptly. Due to the extreme weather, he car was not washed. I returned yesterday, the 19th t get my Audi washed. I was given priority service which was much appreciated. I will surely return to this deal for future service work. Thanks again for your courtesy and professionalism s sww More

Excellent Sales Experience My experience ordering a personalized 2015 Audi Q7 from Audi of Hoffman Estates has been extremely pleasant as Mr. Jacek Rudzinski was very courteous, My experience ordering a personalized 2015 Audi Q7 from Audi of Hoffman Estates has been extremely pleasant as Mr. Jacek Rudzinski was very courteous, helpful, and a true professional in every sense of the word throughout all step of the ordering, purchasing process. I received my car with in the promised time frame to my exact specifications at a great price. Jacek was also very informative and helpful before ordering my car, during and even after receiving my Audi. What I really liked about him the most was the fact that he would take time frequently to keep me posted about the status of my ordered Q7 at every step. Previously I have also purchased two other autos from him and he has always been kind and courteous, I can honestly say he is the best. More

Audi Hoffman Estates & Necko Civic - perfect! Simply put, my experience here was superb! As an out state of buyer (Kansas City, MO), I'd been throught an 'almost purchase' decision with a compe Simply put, my experience here was superb! As an out state of buyer (Kansas City, MO), I'd been throught an 'almost purchase' decision with a competing dealer in Dallas, TX and had been horribly put off by their unresponsiveness and unprofessionalism. When I reached out to Audi Hoffman Estates and Necko Civic, I had the exact opposite experience. We reached a fair price agreement within minutes, Necko provided the documentation I needed very quickly, made sure I received all applicable financing incentives, and most importantly to me - was extremely responsive to me by phone, text and email to my many pesky questions throughout the process. I flew in from out of state the NEXT DAY to pick up my car and was on my way in maybe 90 minutes (which included a test drive!). After the sale was completed, Necko was very easy to reach about a few follow-up maintenance questions. In short, I felt extremely comfortable even though buying remotely, in my opinion, is an inherently uncomfortable process. I wouldn't HESITATE to purchase a car here again. Call Necko, he will take care of you. More

Good Experience Todd Cunningham made buying this car easy. The price was right and I am very satisfied with my purchase. I would come there for maintenance on the car Todd Cunningham made buying this car easy. The price was right and I am very satisfied with my purchase. I would come there for maintenance on the car but its a bit far for me to drive there for that. I would recommend this dealership to others. Great job Todd. More

Great Experience I typically do not enjoy going to car dealerships but Bob provided a great experience from start to finish. I will definitely be back when I need anot I typically do not enjoy going to car dealerships but Bob provided a great experience from start to finish. I will definitely be back when I need another car! More