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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,770 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,770 reviews

April 04, 2025

We visit a lot of dealerships and head by far the best experience with this particular one. I feel like Isabella listened and was able to give us exactly what we wanted and was very flexible and informati More

by KEVNA23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
Apr 04, 2025 -

Audi Hoffman Estates responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 04, 2025

Our sales person, Isabela, was highly knowledgeable, professional, and highly attentive to details. She made our buying experience very comfortable and pleasant. We love our new Audi! More

by HKIMJOHNSTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
Apr 04, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2025

Very clean dealership, friendly, and helpful staff that were attentive to the service call needed for my Audi. More

by EE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
Apr 02, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 02, 2025

My car-buying experience was excellent. Staff was extremely helpful and knowledgeable. I test drove a vehicle, returned the following week, and was in and out with my new car in an hour's More

by MABLENESUE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
Apr 02, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 29, 2025

Workers cannot check basic information. They say one thing, then gaslight you saying it was never said. Don't explain anything, unless you ask them multiple times. Also, make you feel uncom More

by dinabasaraba
Recommend Dealer
No
Apr 02, 2025 -

Audi Hoffman Estates responded

Providing a positive experience is our top priority, Dina, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 27, 2025

It was good everything went well and everyone was very friendly, the car and its features were explained well. More

by ARU0
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Filios
Mar 27, 2025 -

Audi Hoffman Estates responded

Thanks for your feedback on your recent visit to Audi Hoffman Estates. It's great to hear that we were able to assist you and that you had such a positive experience.

March 27, 2025

Good service and attention to detail. Waited for the work to be completed and was pleasant. More

by Pks12
Recommend Dealer
Yes
Mar 27, 2025 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2025

This dealership will give you everything you want to know about the cars they are selling. More

by Rena0822
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 27, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 27, 2025

We had a good experience with them. We knew the car we wanted and were in and out in a reasonable amount of time. More

by mattkemper1227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAMIAN JIGALOV
Mar 27, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 27, 2025

Nice and pleasure service experience Very Happy with the way they treat me and my car More

by DAVIDM71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 27, 2025 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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