
Audi Hoffman Estates
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Our service advisor was super nice and attentive. He listened to everything and made sure to have the Q7 checked out completely. We feel happy to have had the vehicle serviced at a place that truly w He listened to everything and made sure to have the Q7 checked out completely. We feel happy to have had the vehicle serviced at a place that truly wanted to take care of it properly. The technician was very knowledgeable and approached our concerns in a really smart and practical way. We are hoping to have some family road trips and enjoy this awesome machine even more —soon! We now feel more confident that we are driving a safe vehicle! More
I'm from out of town and while traveling through the area, I was having issues with the oil pressure in the vehicle. I asked them to perform a simple oil pressure check. Instead they charged me $220 for area, I was having issues with the oil pressure in the vehicle. I asked them to perform a simple oil pressure check. Instead they charged me $220 for a diagnostic report I didn't want or need. They took advantage of my misfortune and demanded a small fortune an additional $650 for the simple task I initially asked them to perform. If back in the area, I would trust any crackhead mechanic on Craigslist, before I would bring my car back to these thieves. Thank you for asking me to rate your performance. It was my favorite part of the entire interaction. More
Very helpful and accommodating. Let Me use an office while I waited. Work done quicker than I expected. Appreciate all the assistance Let Me use an office while I waited. Work done quicker than I expected. Appreciate all the assistance More
This is our first Audi, and the entire process was great. The employees are helpful and knowledgeable. It felt like we were working with a family owned company, but with the benefits of a huge corporation. The employees are helpful and knowledgeable. It felt like we were working with a family owned company, but with the benefits of a huge corporation. More
Enjoyed dealing with Robert low pressure but very infrequent. The only thing I didn’t like was the change in value of my trade in, sort of like bait and switch. Told me they follow KBB but then offer infrequent. The only thing I didn’t like was the change in value of my trade in, sort of like bait and switch. Told me they follow KBB but then offer $3000 less. I almost turned away. I don’t think it was Robert fault he wax just the messenger. More
Michaela was wonderful! She met me when I pulled in, listened to my concerns and waited until the car was ready for me to leave before telling me it was done. In the past, She met me when I pulled in, listened to my concerns and waited until the car was ready for me to leave before telling me it was done. In the past, some of the service personnel would tell me when the car was going into the car wash. The paperwork wasn't completed yet and I had to wait more for the car. Prefer finding out the car is ready when it actually is ready. More