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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
Verified Customer
August 01, 2023
Really satisfied with the service, and the attention by the customer service and associates of the dealer. the customer service and associates of the dealer. More
by HERNANDO.PARRA
July 31, 2023
Very well managed for sales and service. Dealing with them has always been professional and well organized Dealing with them has always been professional and well organized More
by aliciahalverson
Employees Worked With
July 30, 2023
Service was communicated well. Job was completed in an accurate and timely manner. Did not like the constant request for feedback. The texts emails and calls will never end until y Job was completed in an accurate and timely manner. Did not like the constant request for feedback. The texts emails and calls will never end until you review them. More
by JGURA
Employees Worked With
Don’t remember who
July 30, 2023
This was an exceptionally easy deal and probably the quickest/least amount of time I’ve spent at a dealer. Saw the car on a Saturday, they wrote the deal- top dollar out of the gate - no xx. I decided quickest/least amount of time I’ve spent at a dealer. Saw the car on a Saturday, they wrote the deal- top dollar out of the gate - no xx. I decided Tuesday that it worked for me. Gave some online information (10 mins?) and was in and out in my new car in 30 mins when I got to the dealer. I am familiar with the Q5 so there wasn’t a learning curve. My time is really valuable to me so I can’t stress how happy I was. I drove from the city to do the deal. More
by Mike R
Employees Worked With
Iman Panah
July 25, 2023
Lately I’ve been having some issues with the car, called service Tom went above and beyond the car was fixed in no time! Very pleased with everything! service Tom went above and beyond the car was fixed in no time! Very pleased with everything! More
by Dimitre
Employees Worked With
Tim Machonga
July 23, 2023
Convenient location, easy to get service scheduled, friendly advisors, work performed on a timely fashion while waiting in a decent area with tv and gourmet fresh coffee maker machine . friendly advisors, work performed on a timely fashion while waiting in a decent area with tv and gourmet fresh coffee maker machine . More
by Harshasrao
Employees Worked With
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