Audi Hoffman Estates - Service Center

I was able to get a loaner on time for my appointment and everything went smoothly upon completion of my service it was a simple process. and everything went smoothly upon completion of my service it was a simple process. More

My vehicle was in for 75k check up and I was explained in detail what that would entail. I received a video message from my technician who explained what he saw from multi point inspection detail what that would entail. I received a video message from my technician who explained what he saw from multi point inspection More

All staff were very competent, knowledgeable and great communication. I felt confident in the work and explanations. Thank you. communication. I felt confident in the work and explanations. Thank you. More

Tim was my service advisor. Car was under warranty. Everything went smooth and professional clean. And comfortable waiting area. Car was under warranty. Everything went smooth and professional clean. And comfortable waiting area. More

The work I had done was done quickly. It was done in a very timely manner and the video you provide is very helpful. All the issues were pointed out to me. The car was washed and returned It was done in a very timely manner and the video you provide is very helpful. All the issues were pointed out to me. The car was washed and returned to me. Wonderful service More

Excellent customer service and care! Back on the road quickly. We had a break down on our 2016 Audi A3 Quattro. They did diagnostics and found the spark plugs were bad. Thank you for get Back on the road quickly. We had a break down on our 2016 Audi A3 Quattro. They did diagnostics and found the spark plugs were bad. Thank you for getting us going again in short order. More

Very helpfully. Explained everything very clearly. Everything as the said and in time. Made it easy. Jim is great. Explained everything very clearly. Everything as the said and in time. Made it easy. Jim is great. More

I thought jim did an excellent job. Everyone was friendly and courteous. Prices were reasonable (for a dealer). Everyone was friendly and courteous. Prices were reasonable (for a dealer). More

Great service. Tim was nice and very helpful as was the cashier. Will be back Tim was nice and very helpful as was the cashier. Will be back More