Audi Hoffman Estates - Service Center

Very friendly and efficient was able to get me in without a long wait. Even was able to fix the recall without it being scheduled a long wait. Even was able to fix the recall without it being scheduled More

Jim DeRosa is an awesome service manager. We prioritized what needed to get fixed right away and I am able to bring the car back at a later date to fix other issues I have with my car. That g We prioritized what needed to get fixed right away and I am able to bring the car back at a later date to fix other issues I have with my car. That gives me the opportunity to save up some money to take care of the other problems. More

Dealer service was responsive and extremely accommodating. Waited while car was serviced and it was completed timely and efficiently. Had a very good positive experience. accommodating. Waited while car was serviced and it was completed timely and efficiently. Had a very good positive experience. More

Jim was a great help. Things took longer then expected but it was all good. There is a scratch on my arm rest that wasn't there before. Can I get arm rest replaced? Things took longer then expected but it was all good. There is a scratch on my arm rest that wasn't there before. Can I get arm rest replaced? More

Great communication from Tim. I thought the video was a great tool to provide via email. I thought the video was a great tool to provide via email. More

Tim in the service department is very professional, he explained the work to be done, it was done on time, no surprises and overall great experience explained the work to be done, it was done on time, no surprises and overall great experience More

Wow! This is what I call amazing service 😃Arlen and Andy ( service manager ) are both amazing. I was constantly updated with the process of the repair. This is what I call amazing service 😃Arlen and Andy ( service manager ) are both amazing. I was constantly updated with the process of the repair. I will definitely recommend this dealership to friends and family ! More

This is why I have multiple Audi’s. Anthony and Andy with their amazing service and constant updating me with my Audi. They always go over and beyond with me. Thank you. Anthony and Andy with their amazing service and constant updating me with my Audi. They always go over and beyond with me. Thank you. More

Great welcoming and informations provided by Jim DeRosa. Short waiting time for the maintenance, and great commodities. Short waiting time for the maintenance, and great commodities. More

Always happy with care received here. Employees are personable and caring. Dealership is clean and modern Employees are personable and caring. Dealership is clean and modern More