Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,061 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 4,078 service reviews

April 04, 2026

Always great customer service. Jim in service is great to work with on my car needs More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
Report | Print
Apr 04, 2026 -

Audi Hoffman Estates responded

Thank you for sharing your positive experience with our service department. We’re glad your Audi SQ7 is running smoothly after its visit. We look forward to assisting you again soon.

April 03, 2026

All work was done to my satisfaction, while I waited. I am used to Tim as my customer service rep. He is always friendly, courteous and knowledgeable. More

by dawng712
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Apr 03, 2026 -

Audi Hoffman Estates responded

Thank you for bringing in your Audi A3 for service and for sharing your positive feedback. We’re pleased the work met your expectations and that you had a smooth wait while our team handled everything. It’s great to know our service representative was courteous and knowledgeable during your visit.

March 31, 2026

It was very smooth and efficient Andy was friendly and informative The top notch service started my weekend off on the right foot. More

by DAWNBUSSEY
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Report | Print
Mar 31, 2026 -

Audi Hoffman Estates responded

Thank you for sharing your positive service experience. We’re glad the process was smooth and helped you kick off your weekend on a high note. It was our pleasure to work on your Audi Q5 and we look forward to your next visit.

March 31, 2026

Tim was very professional throughout the entire process. He explained the service required and provided a detailed cost estimate before any work began, which was greatly appreciated. Communication was excel More

by Paulette
Recommend Dealer
Yes
Employees Worked With
Tim Machongga
Report | Print
Mar 31, 2026 -

Audi Hoffman Estates responded

It’s great to know our service team provided detailed explanations, a clear cost estimate, and prompt updates. Thank you for trusting us with your Audi and sharing your positive experience.

March 31, 2026

Outstanding service and follow through on issues that were in question. Tim in service is extremely educated on the car and knew what to do to figure out the issue. More

by Katsaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Service
Report | Print
Mar 31, 2026 -

Audi Hoffman Estates responded

We’re glad your Audi S8 got the thorough attention it needed and that our team addressed every concern. We aim to deliver knowledgeable service, and it’s great to know we resolved the issue. Thank you for trusting us with your vehicle.

March 31, 2026

This dealership is not trust worthy came in for an oil change and was told that my thermostat was melting away and leaking, was also told I needed to replace my oil cooler and flush the system to the toon More

by basbaldad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony service tech
Report | Print
Apr 03, 2026 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Apr 03, 2026 -

Audi Hoffman Estates responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 30, 2026

Very professional, accommodating, courteous staff and environment They have warm coffee and refreshments They have courtesy loaner vehicles More

by healing1456
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Mar 31, 2026 -

Audi Hoffman Estates responded

It’s great to hear your service visit was handled with professionalism and courtesy. We’re glad you enjoyed the warm coffee, refreshments, and the convenience of a courtesy loaner vehicle. Please let us know if we can help again with your Audi A4.

March 30, 2026

Always excellent. They work being good at what they do. I trust them to do what is in my best interest. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Aldo
Report | Print
Mar 30, 2026 -

Audi Hoffman Estates responded

Thank you for trusting us with your Audi A6. It’s great to know our team’s expertise meets your needs and provides confidence in our recommendations. We look forward to caring for your vehicle again.

March 29, 2026

Aldo made me feel that it was important that everything was done correctly and efficiently. More

by galowich.gordon
Recommend Dealer
Yes
Employees Worked With
Also
Report | Print
Mar 29, 2026 -

Audi Hoffman Estates responded

It’s great to know our team’s precise and efficient approach during your Audi A4 service made a strong impression. Thank you for trusting us with your Audi.

March 27, 2026

Service was quick and Anthony kept me current on the process. I was provided with a free loaner. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2026 -

Audi Hoffman Estates responded

We’re pleased to hear the service on your Audi A6 e-tron was efficient and that you stayed informed throughout the process. It’s great that the complimentary loaner vehicle met your needs. We look forward to your next visit.

1
2
...
408