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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,009 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 4,033 service reviews

February 19, 2026

Great work by employees and staff Great job ? ? Helpful stuff and good advice On time my car ready More

by MEGHAS82
Recommend Dealer
Yes
Employees Worked With
I like
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Feb 19, 2026 -

Audi Hoffman Estates responded

It’s great to hear our employees provided helpful advice and had your Audi ready on time. Thank you for recognizing our staff’s work, and we look forward to assisting you again.

February 19, 2026

The porter, Anthony, the service department, all did a great job. Very pleased with the service. More

by Kochanski63
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Writer.
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Feb 19, 2026 -

Audi Hoffman Estates responded

Thank you for recognizing the efforts of our service and porter teams. We’re glad your Audi Q8 received excellent care and that you’re pleased with the results.

February 17, 2026

All good except for the extra fee imposed if you pay with credit. A company such as Audi shouldn't nickle and dime their customers. I also have a Mercedes and their service is far superior. Never charging a More

by HEATHERARONSON
Recommend Dealer
Yes
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Feb 18, 2026 -

Audi Hoffman Estates responded

Thank you, Heather, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2026

Good Very helpful and hard working individual Communication And How Ever A Gentle Men ???? More

by MATT_MOIN
Recommend Dealer
Yes
Employees Worked With
Anthony Bucman
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Feb 14, 2026 -

Audi Hoffman Estates responded

It’s fantastic to know our team’s attentive communication and dedicated support during your Audi A8 e service left a positive impression. Thank you for highlighting how helpful and considerate our staff was. We look forward to assisting you again.

February 12, 2026

Aldo Huerta continues to provide outstanding service! He’s the single greatest reason why I’m still sane after all the problems we have had after purchasing this new 2025 Q5 from this dealership. It’s b More

by ERIC.LITTAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta. 5 stars
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Feb 12, 2026 -

Audi Hoffman Estates responded

Thank you for the perfect rating and for acknowledging our team’s support across your visits. We know how frustrating it can be when concerns arise after such an investment, and we will keep addressing your Audi’s needs to help restore your confidence.

February 12, 2026

Great service they were attentive to my needs and helped fix my problem without hesitation. They were great. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Audi Hoffman Estates responded

Delighted to hear our team was attentive and promptly resolved the issue with your Audi A6 e-tron. Thank you for trusting us with your service needs.

February 10, 2026

Very quick streamlined experience Very quick, tim helped with quick, walked out to me and was very easy to work with. More

by REESE0603
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 10, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear our efficient service made maintaining your Audi S7 effortless. Thank you for highlighting the streamlined process and support from our team. We look forward to assisting with your next service needs.

February 07, 2026

Very friendly and helpful. Tim in service made sure everything went smooth and that I was satisfied. More

by SCHROEDERBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in Service
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Feb 07, 2026 -

Audi Hoffman Estates responded

We’re pleased our service team provided welcoming support and made servicing your Audi S5 seamless. Thank you for sharing your feedback, and we look forward to caring for your vehicle again.

February 06, 2026

Attentive courteous customer service I have been a customer since 1992 and continue to enjoy the warm and friendly service. This has become Family to me ?? More

by JHANIOTES
Recommend Dealer
Yes
Employees Worked With
Tim & Andy in service department
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Feb 06, 2026 -

Audi Hoffman Estates responded

Your loyalty since 1992 means a great deal to us. We’re delighted our team could deliver attentive and courteous service for your Audi SQ5. Looking forward to many more visits.

February 06, 2026

Very nice, professionals, nice waiting area with refreshments Nice work area to stay, nice free car cleaning More

by Mcaleigh.logue
Recommend Dealer
Yes
Employees Worked With
Anthony
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Feb 07, 2026 -

Audi Hoffman Estates responded

We’re delighted to hear that our team provided a welcoming experience with refreshments, a comfortable workspace, and complimentary car cleaning. We appreciate your recognition of our service professionals. Thank you for trusting us with your Audi A6.

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