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Audi Hoffman Estates
Hoffman Estates, IL
5,972 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,005 service reviews
Verified Customer
December 28, 2025
Christmas is over and I can finally write a few comments on my experience buying my 2023 Audi. Carlos was absolutely wonderful during our time at your dealership. He was very professional, very knowledgea on my experience buying my 2023 Audi. Carlos was absolutely wonderful during our time at your dealership. He was very professional, very knowledgeable, very willing to answer all of our questions and always very kind. I would recommend him to any of my friends who are interested in looking at an Audi. We had a slight noise coming from the back of the car and Carlos immediately got us an appointment with the service department. They fixed it and were all very nice. Carlos also secured a second key for us at his own expense. He was just so great and added his little touch of humor during our purchasing process. I know we can continue to count on Carlos and your service department for future concerns or services to our Audi. Thank you! More
by Pat
December 23, 2025
The dealership is clean, the staff friendly and professional, and the video check with the technician stands out and allows you to trust them. I have been going here for years because of their serv professional, and the video check with the technician stands out and allows you to trust them. I have been going here for years because of their service and integrity and would highly recommend them. More
by Josephscotteng@yahoo.com
Employees Worked With
NA
December 19, 2025
Second visit around an oil leak, wasn't happy having to come back a second time, but Anthony was able to provide transportation, quick resolution around the fix and ensured I was comp for the oil disposal. come back a second time, but Anthony was able to provide transportation, quick resolution around the fix and ensured I was comp for the oil disposal. More
by GLFTIME
Employees Worked With
Anthony Buchanan
