Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,843 Reviews of Audi Hoffman Estates - Service Center
Excellent customer service. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism. Knowledgeable and friendly staff. Providing a loaner is huge. They treat customers with respect and professionalism. More
The actual service center at audi Hoffman Estates was good but the call center for appointments is clueless. I went to a appt I didn't need yet. I told the service center I bought the car in January but good but the call center for appointments is clueless. I went to a appt I didn't need yet. I told the service center I bought the car in January but they insisted I got it last may and needed the 6 month appt. I got to the dealer waited an hour and they told me to come back when it is actually due More
Service was fast and thorough would recommend this dealership to anyone looking for great service and results. dealership to anyone looking for great service and results. More
This is silly to require me to type something in here. You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn You willl find it gets in the way of getting feedback. People don’t want to put extra effort into things they don’t want o put effort into. Learn how to create an effortless experience in every aspect of how i deal with you Btw. My set is repress great. Your policy to charge extra for credit card makes dealing with you a high effort experience. More
From a quick service appointment time to completion of service, it was a great experience. Everything was communicated and pleasure to deal with. Highly recommend this dealership service, it was a great experience. Everything was communicated and pleasure to deal with. Highly recommend this dealership More
Tim and Andy are great and have always taken care of me. Had a coolant leak, had my car towed there with no notice. They took it in, got me a loaner, and after an initial quote of about a week I got my car Had a coolant leak, had my car towed there with no notice. They took it in, got me a loaner, and after an initial quote of about a week I got my car back in 2 days. Thank you as always More