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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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March 30, 2024

No We were well and promptly treated. the customer car was clean and very much appreciated More

by Playdo123
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 31, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Anthony and our team. We're glad to hear we delivered such a great experience!

March 30, 2024

Excellent service, knowledgeable advisor and to the point . Very accommodating! I will highly recommend your dealership ! More

by Scorpio220
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Mar 30, 2024 -

Scorpio220 responded

Excellent service, knowledgeable advisor and to the point . Very accommodating! I will highly recommend your dealership !

Mar 31, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Mikaela and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2024

Super helpful and speedy service. Courteous and friendly. The waiting area is comfortable and great for work. More

by BUZZATB
Recommend Dealer
Yes
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Mar 30, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 28, 2024

Andy is INCREDIBLE at All facets of his job. His attention to detail is unsurpassed anywhere. Jon a scale of 1-5...... Andy is a 20. Michaela follows Andy's lead and is Excellent at her job as w More

by tjh
Recommend Dealer
Yes
Employees Worked With
Service Manager Andy and his employee Michaela
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Mar 29, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Andy and Michaela! We're glad to hear they delivered such a great experience!

March 28, 2024

Courteous, customer oriented visit. I was informed about recommended service needed on my car and price of services before hand. More

by gcyrek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Melone - Service advisor
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Mar 29, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2024

Very professional interaction with the service advisor and the details of the required repairs were communicated without ambiguity More

by RUDI02
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
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Mar 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 27, 2024

They did all that was requested in the time they said it would be done. More

by kathryn.meyers
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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Mar 28, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Andy was able to help, and we hope to see you again!

March 27, 2024

Tim is always pleasant and keeps me informed about the service throughout the day My experience is always very nice at Audi Hoffman Estates More

by Joybella211
Recommend Dealer
Yes
Employees Worked With
Tim
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Jul 06, 2024 -

Audi Hoffman Estates responded

Joybella, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Tim met your expectations. Thank you for choosing Audi Hoffman Estates; we look forward to having you as a valued customer for many years!

March 27, 2024

Diligent, attentive, and willing to follow through with services if you're not satisfied Accommodating customer focused More

by RON.INCIONG
Recommend Dealer
Yes
Employees Worked With
Tim and Anthony
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Jul 06, 2024 -

Audi Hoffman Estates responded

Thank you, Ron, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

March 26, 2024

Service was prompt and everything was done on time. As usual everything went very well. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikaela , Isabela Tanase
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Mar 27, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review, Robert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

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