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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews

3,857 Reviews of Audi Hoffman Estates - Service Center

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May 03, 2023

Had a good experience at the Audi dealership, Service advisor did a wonderful job and so did the tech More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023 -

Audi Hoffman Estates responded

Matt, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Isabela delivered such a great experience!

May 02, 2023

Tim and Andy in service always makes my experience great. I also love the Dealer Husky To great me More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and andy Emberton Mgr
May 02, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

May 02, 2023

Very quick and efficient. The team was very thorough with the key programming process and inspection More

by SUANY.LARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Machonga
May 02, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 27, 2023

As always never disappointed ,, Very good service. I highly recommend it. I'll be back soon 😄 More

by leesyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted ,,Service department
Apr 28, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2023

Extremely Friendly and efficient. Handled my service quickly and perfectly as always and even washed my car!! More

by CUBMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 25, 2023

I always enjoy the people that take care of servicing my car needs because they are extremely helpful and accommodating. I have owned 3 Audis and will continue to do so. More

by M.ALYEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 25, 2023

I was well informed about everything going on with my vehicle. From the time i came in to the time I picked up my vehicle. Even though my Audi a4 avant is 15 years old it was treated as though it was ne More

by Sicmopar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan , mikaela
Apr 25, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2023

Everyone was very friendly. The service was fast and efficient. I’m pleased with the service provided. More

by KLIZAK06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
Apr 25, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 25, 2023

My service was quick and detailed. The service center asked questions and was able to solve my problem without any extra effort. They had know problem figuring out the strange noise I More

by CAHSMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Apr 26, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 24, 2023

Recently enjoyed my 2nd CPO Sales experience w/Isabela at Audi of Hoffman Estates! Her range & in-depth knowledge of the vehicles’ features is truly impressive, along w/the time she takes after the sale to More

by RobShah79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Machonga (5-Star) , Isabela Tanase
Apr 24, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear that Isabela was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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