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Audi Lakeland - Service Center

Lakeland, FL

4.3
46 Reviews

46 Reviews of Audi Lakeland - Service Center

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November 19, 2018

short and sweet Mario won my trust and my business , which is not easy...lol I can be a difficult client Mario. understood me, Audi Lakeland is my dealership Sorry Au More

by biggo1013@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Stewart, Mario Polit
Nov 20, 2018 -

Audi Lakeland responded

Mr. Ortiz, it was an absolute pleasure having you here with us and assisting you in the purchase of your brand new RS5. We are delighted that we were able to deliver an experience and service that allowed you to keep your business local here in Lakeland. We strive to be a community driven business that takes care of those that are local such as yourself as we are well aware that you all will the backbone of our business for years to come. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 09, 2018

Great service Everything happened fast and efficient I called early that morning by 3pm I purchased the car. Mario has excellent customer service he even went out h More

by DDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Polit
October 05, 2018

Ist Service for my Q7 The entire Audi Lakeland staff deserve my admiration. Vito, Paul, Mario, Preston, Kenneth, Avymael, Joe, what a bunch of professionals, their attentio More

by Malambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Stewart, Mario Polit
October 03, 2018

Excellent Lakeland Audi service experience. We have had the pleasure of working with Joe Pitchford on several occasions. He is thorough and helpful, and knows the Audi vehicles. The atmosphe More

by Pleased Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

First class experience from start to finish Very well-integrated experience with phone, text and email. Joe knows what he is doing and kept me informed all the way. I'll be back anytime I need A More

by flyer114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2018

People that care The service People where very professional And Helpful on get our vehicle done on a timely matter. I would highly recommend Audi of Lakeland. Th More

by BRL5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Stewart
August 21, 2018

Excellent Service This was my first service experience with this dealership and the customer service was exceptional. I was offered a wuickband convenient appointment t More

by MichelleB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2018

Fast and Friendly service First time having my Audi serviced at Audi Lakeland. They took the time to go over what had been done to the car before and what they recommended I d More

by BeanBunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Very easy and convenient Great customer service, i was in and out quickly. Staff was Friendly and helpful on the service and sales side. Best dealership I’ve ever been to. More

by Brett1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Szymanski
Aug 17, 2018 -

Audi Lakeland responded

Brett, Congratulations on the purchase of your new car. It was a sincere pleasure and privilege having you here with us and assisting you with your new car. We look forward to seeing you here in the near future. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 10, 2018

Great service department!! I had an excellent experience with the service department at Audi Lakeland. They picked up my vehicle and provided a loaner vehicle while the service More

by Suzanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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