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Audi Marietta
Marietta, GA
2,143 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,143 reviews
May 19, 2019
pleased with response to issue I have had my tires rotated twice at the 10k and 20k service. I believe it cost around $32. This time it cost $50+. The cost was not quoted when i I have had my tires rotated twice at the 10k and 20k service. I believe it cost around $32. This time it cost $50+. The cost was not quoted when i made the on line reservation not when i brought the car in. While i thought the $32 was high, the convenience made it ok. However, when i brought the issue to the attention of management, they responded and resolved the problem. More
by LARRY87
Verified CustomerEmployees Worked With
Jayson Wyche
May 16, 2019
Fantastic buying experience with Sasha Sasha at Marietta Audi Definitely gave us the best auto buying experience I have ever had. Professional and organized yet not pushy or intimidating. Sasha at Marietta Audi Definitely gave us the best auto buying experience I have ever had. Professional and organized yet not pushy or intimidating. The only downside is the dealership runs a credit report whether you were financing or not, this is totally unnecessary and disruptive. More
by Q3 buyer
Employees Worked With
Sasha Landy
May 15, 2019
Great service! Will definitely come back. It’s never a nice thing when your car suddenly makes funny sounds. Audi Marietta was able to get me in at a time that was perfect for me. The service It’s never a nice thing when your car suddenly makes funny sounds. Audi Marietta was able to get me in at a time that was perfect for me. The service was done quicker than expected, problem solved and communication with Ron was excellent. There’s only one choice for me when it comes to servicing my Audi and it’s Audi Marietta. More
by MOMO
Employees Worked With
Ron Palcer
May 15, 2019
Brakes Great experience, professional staff and fast turnaround. The loaner car was very nice but I forgot to fuel up the vehicle and was charge $69 for gas. Great experience, professional staff and fast turnaround. The loaner car was very nice but I forgot to fuel up the vehicle and was charge $69 for gas... Geeez!!! More
by WKEITHJR
Employees Worked With
Kyle McCall
May 15, 2019
Multiple employees did not know their jobs. Took Audi 8L for recall, asked that sun roof functions and shade mechanism on L rear window be checked. I was given a beautiful loaner. At home I note Took Audi 8L for recall, asked that sun roof functions and shade mechanism on L rear window be checked. I was given a beautiful loaner. At home I noted side mirror warning lights were not activated, called Audi for help. Technician gave me instructions for wrong model car. Picked up my car that had recall issue fixed, also had two new tires and alignment done (I had approved). Car was dirty, sun roof and window shade not even addressed. Service advisor was most apologetic, I was unfamiliar with the lane change warning in the loaner, service advisor knew nothing about that feature and couldn’t explain it. While car was being washed at my request I discussed my dissatisfaction with the manager. He took notes. More
by SNR2440
Employees Worked With
Jorge Machino, Ryan Burke, Kyle McCall
May 15, 2019
Service for dead battery Always cordial and quality service. I had mistakenly scheduled an appointment with Jim Ellis Audi Atlanta. Kyle was helpful and able to work me in a Always cordial and quality service. I had mistakenly scheduled an appointment with Jim Ellis Audi Atlanta. Kyle was helpful and able to work me in at JE Marietta Audi. He followed up with a phone call when the car was ready. The work was covered under warranty with no questions More
by BSCHOEPSKI
Employees Worked With
Kyle McCall
May 13, 2019
Amazing experience!! I have nothing but positive things to say about this dealership and its staffs. I worked with Ahmed Eboo and let me tell you. This guy is very profess I have nothing but positive things to say about this dealership and its staffs. I worked with Ahmed Eboo and let me tell you. This guy is very professional and know his stuff. I will recommend this dealership to my family and friends. RS5 Sportback owner!! More
by EDWARDACOLON
May 13, 2019
Very Satisfied Customer Tawana's customer service skills were 100%. I came in the location for service on my 2016 Q3 and I drove out in an 2019 Q5! The process from beginning Tawana's customer service skills were 100%. I came in the location for service on my 2016 Q3 and I drove out in an 2019 Q5! The process from beginning to end was painless, as it was when I purchased my Q3 in 2016. More
by Q3Q5
May 13, 2019
Excellent Service Center Its the professional service and commitment that you expect from an Audi dealership. Very friendly and prompt service. Will service my Audi for the Its the professional service and commitment that you expect from an Audi dealership. Very friendly and prompt service. Will service my Audi for the the annual services here. Loan vehicle has always been made available which adds value to the experience. More
by Audi-A3 Driver ATL
May 09, 2019
10,000 mile check-up Overall a good experience. I was disappointed to learn when I checked in that I had two recall items that needed to be addressed. By doing so, it wo Overall a good experience. I was disappointed to learn when I checked in that I had two recall items that needed to be addressed. By doing so, it would have added two additional hours to my appointment, which I didn't have.....so now I have to come back again. Would have been helpful when I made the appointment to raise this so I could have managed it in one trip. More
by ben49
Employees Worked With
Kyle McCall
