Audi Marietta

Milestone service I purchased my vehicle from this dealer and I chose to have it serviced there as well. The customer service is efficient and the facility is organized I purchased my vehicle from this dealer and I chose to have it serviced there as well. The customer service is efficient and the facility is organized and friendly. I am very impressed with my service advisor and his knowledge about my vehicle and what it requires. He is timely and communicates professionally. I will refer others. More

Stellar service I have taken my car to Audi Marietta every 5,000 miles for minor/major (milestone) service. Ron (service) and Grant (technician) are outstanding in e I have taken my car to Audi Marietta every 5,000 miles for minor/major (milestone) service. Ron (service) and Grant (technician) are outstanding in every facet of the service they provide, and they have earned my trust (which is, unfortunately, not a given in any service business). Every service has been on time, and the work performed of the highest quality. I feel that they treat my car as if it were their own. More

First class dealership ! I was in the market for a used car, and Tyler made the shopping experience very easy. Not only was he very knowledgeable, he never pressured us to mak I was in the market for a used car, and Tyler made the shopping experience very easy. Not only was he very knowledgeable, he never pressured us to make a decision. He was very friendly and made the buying experience a non-stressful one. He made us feel like family. Will definately purchase again from this location in Marietta , Audi Bill Ellis. More

10,000 Mile Check-up & Oil Change I arrived at 8:00 am for an 8:30 appointment. I was greeted right away and sent inside. My estimated time given was 2 to 2 1/2 hours. Before I I arrived at 8:00 am for an 8:30 appointment. I was greeted right away and sent inside. My estimated time given was 2 to 2 1/2 hours. Before I know it I'm eating an apple and a cinnamon danish with a great cup of coffee. I get on my computer to get caught up on my emails. 1 hour and 45 minutes goes by and I'm driving away in my squeaky clean Audi. Thanks team Audi !! More

10,000 service The Audi Marietta service department is exceptional in every way. The team, their principles and practice exceed my expectations with every visit and The Audi Marietta service department is exceptional in every way. The team, their principles and practice exceed my expectations with every visit and have been doing so for 15 years! More

Always wonderful customer service! My recall work was handled quickly and efficiently. David is a terrific service technician! And their new facilities are gorgeous! Sasha came by to My recall work was handled quickly and efficiently. David is a terrific service technician! And their new facilities are gorgeous! Sasha came by to say hello, as he always does - such a nice man! All this certainly explains why we’re on our 6th (or is it 7th? Sasha would know - he’s sold us all of them!) Audi! More

Inconsistent communication from service technician While my customer service experience was exceptional, on my receipt notated that many things were inspected. However, when I went to double check my b While my customer service experience was exceptional, on my receipt notated that many things were inspected. However, when I went to double check my back windshield wiper it was noticeably worn but I did not get any communication from the team that this was in fact an issue that needed to be corrected. My concern is I am not sure what was said was inspected actually was inspected. I paid a premium price and expect a premium inspection. I am awaiting a call back from my service rep and will update this review post my conversation with him. ***UPDATE*** Thank you, Management. I'd like to add that Your team contacted me and rescheduled an appointment and made this right. I definitely recommend Audi Marietta for their excellent diligence in making sure me, as a customer, was fully satisfied. More

Audi A-7 with only 1 key presented AFTER the sale! 2015 Audi A-7 Tdi, At this level, one does usually not have to ask if 2 keys are included from a higher-end dealership, esp. a push button start vehic 2015 Audi A-7 Tdi, At this level, one does usually not have to ask if 2 keys are included from a higher-end dealership, esp. a push button start vehicle. Then 200 miles later the "low-oil" message came up on the display. Luckily I had the correct VW/Audi.507 Tdi oil for this vehicle. Have been waiting for the vehicle registration to show up, so finally called florida DMV and they told me its in Palm Beach County! How it got there only this dealership knows. now we're out on the road with expired temp. plates! Nice........ Salesman Ed was great! and like us, he didn't know about missing key until after the sale either. This was a vehicle prep. & service dept. failure issue. More

Awesome service Scheduled appointment for windshield washer not functioning. Kyle did initial check to see if if was a loose connection. Sent to service and was finis Scheduled appointment for windshield washer not functioning. Kyle did initial check to see if if was a loose connection. Sent to service and was finished under an hour. Car was cleaned also. Always wonderful staff. Love the new facilities. More