Audi Marietta

Service Visit Great attention to detail.Ryan always takes good care of us.Overall experience has been superb. Would recommend this service department and, in partic Great attention to detail.Ryan always takes good care of us.Overall experience has been superb. Would recommend this service department and, in particular, Ryan to anyone who has an Audi. More

Top Notch Service Very beautiful dealership with great customer service! This was by far the best experience I’ve had. I recommend working with Vincente Fabre and Tony Very beautiful dealership with great customer service! This was by far the best experience I’ve had. I recommend working with Vincente Fabre and Tony Jackson. Both very personable, friendly and made my experience go smoothly and very quick! Rachel Paquin did a great job getting me familiar with all the awesome features of my car. Very impressed! More

Friendly, helpful, and quick turnaround! So, I had a less than stellar experience at another dealership and decided to try Audi Marietta for my recent vehicle concern. They were extremely tho So, I had a less than stellar experience at another dealership and decided to try Audi Marietta for my recent vehicle concern. They were extremely thorough and kept me up to date on the status throughout. I was not a prior scheduled customer, but they fit me in and still fixed my issue on my schedule. I felt they were very knowledgeable and my car was in great hands. My vehicle has driven smoother since going to Audi Marietta. More

Disappointing used car inspection I had a local used-car dealer bring over a low mileage 2017 for a pre-purchase inspection. I arranged everything over the phone and Audi Marietta emai I had a local used-car dealer bring over a low mileage 2017 for a pre-purchase inspection. I arranged everything over the phone and Audi Marietta emailed me the results. The report I received said the car was “Like new”, but when I flew in to pick up the car, I discovered the report missed obvious flaws. First there was a chip in the windshield the size of a nickel. Second the after-market speakers made a strong whirring sound when the car was in motion, which was immediately apparent when I test drove the car. I was also unhappy with the completeness of the report, which didn’t include something as basic as the remaining brake-pad thickness. (I had to ask for it.) My biggest complaint is that the inspection did not include a body and frame inspection. I told the service advisor in advance that I was concerned about accident damage. He did not tell me that their inspection specifically excludes what I was asking for. When I complained, the service advisor told me the car was fine, but how can I believe that when they weren’t looking for signs of repairs? On a positive note, I must say that the people I spoke to at Audi Marietta were universally pleasant and professional, and the service advisor was responsive to my post inspection questions. More

Milestone service I purchased my vehicle from this dealer and I chose to have it serviced there as well. The customer service is efficient and the facility is organized I purchased my vehicle from this dealer and I chose to have it serviced there as well. The customer service is efficient and the facility is organized and friendly. I am very impressed with my service advisor and his knowledge about my vehicle and what it requires. He is timely and communicates professionally. I will refer others. More

Stellar service I have taken my car to Audi Marietta every 5,000 miles for minor/major (milestone) service. Ron (service) and Grant (technician) are outstanding in e I have taken my car to Audi Marietta every 5,000 miles for minor/major (milestone) service. Ron (service) and Grant (technician) are outstanding in every facet of the service they provide, and they have earned my trust (which is, unfortunately, not a given in any service business). Every service has been on time, and the work performed of the highest quality. I feel that they treat my car as if it were their own. More

First class dealership ! I was in the market for a used car, and Tyler made the shopping experience very easy. Not only was he very knowledgeable, he never pressured us to mak I was in the market for a used car, and Tyler made the shopping experience very easy. Not only was he very knowledgeable, he never pressured us to make a decision. He was very friendly and made the buying experience a non-stressful one. He made us feel like family. Will definately purchase again from this location in Marietta , Audi Bill Ellis. More

10,000 service The Audi Marietta service department is exceptional in every way. The team, their principles and practice exceed my expectations with every visit and The Audi Marietta service department is exceptional in every way. The team, their principles and practice exceed my expectations with every visit and have been doing so for 15 years! More