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Audi Marietta - Service Center

Marietta, GA

4.7
729 Reviews

729 Reviews of Audi Marietta - Service Center

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April 19, 2019

Always Top Notch Service Wonderful as always. Thorough, and made everything as convenient as possible for me during a long service and inspection. Ryan is my go to guy - he' More

by Jennifer I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Apr 23, 2019 -

Audi Marietta responded

Jennifer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Audi Marietta. We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2019

Smooth Ron was my service tech. He was polite, helpful and prompt. I had a rental car during the service time. It was an amazing vehicle that gave me a chanc More

by JANEDOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Audi Marietta responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 17, 2019

SUPER! Ron was super nice- I was expecting a quick oil change, but there was a recall on my car. Ron set me up with a loaner and was very communicative throu More

by Ellianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Audi Marietta responded

Hi Ellianne, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 17, 2019

Professional organization Everything handled in a very professional way. Service done as agreed and in a timely manner. I have been very happy with my experience with this deal More

by MICHAELOTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Apr 19, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 17, 2019

Management cares about the customer - and this trickles down I had some previous issues with a repair, and Jorge the Sales Manager reached out to see if he could address any of my concerns and ask what he could More

by Bill_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, Kyle McCall, Jayson Wyche
Apr 29, 2019 -

Audi Marietta responded

Hi Bill, We apologize for your experience with us and appreciate you bringing this to our attention. After speaking with our Service Manager, Jorge, please don't hesitate to reach back out to him if you have any further concerns or questions. We sincerely appreciate your business. Thank you, Audi Marietta Management

April 14, 2019

Great Service Well taken care of today at Audi Marietta. My service advisor did a great job of listening to my concerns, and made sure my problems were resolved. Ve More

by ED455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Apr 18, 2019 -

Audi Marietta responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 12, 2019

Excellent service! The visit was short and sweet. All questions were answered. I drove off in my Audi happy and pleased. Awesome staff! Ron Palcer is very knowledgeable More

by TTEMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Audi Marietta responded

Thank you for your kind words and congratulations on your new Audi! If you have any further needs or questions, please give us a call. We're always happy to help!

April 12, 2019

Excellent service ! Sales rep was extremely knowledgeable and friendly. everything went smoothly and as expected. I would definitely recommend this service. As an add More

by Steve C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Apr 18, 2019 -

Audi Marietta responded

Hi Steve, we are very happy to have provided you with such a smooth experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2019

Professional and Efficient! Service personnel at the new Facility were quite welcoming and professional. They performed the initial service on my Audi Q7, and while waiting, pro More

by JEFFERYBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Apr 18, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 11, 2019

Excellent Ron was great. The service was fantastic, done on time and I was let know as expected. Only thing that would’ve been nice was a car wash More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Audi Marietta responded

We are happy to hear everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

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