Audi Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The folks at Audi Marin are always exceptional. Gary is always amazing. The technician who helped me understand the work is very knowledgeable. Thank you! Gary is always amazing. The technician who helped me understand the work is very knowledgeable. Thank you! More
Very welcoming without the hard sell. Efficient and respectful of the customers time. Knowledgeable and eager to get answers to customer questions. Efficient and respectful of the customers time. Knowledgeable and eager to get answers to customer questions. More
Smooth buying process, chatted over the phone and text. Took the rs3 on a test drive and then went to do paperwork. Kareem was very friendly and showed me the car in great detail. The finance manager was a Took the rs3 on a test drive and then went to do paperwork. Kareem was very friendly and showed me the car in great detail. The finance manager was also chill and walked me thru the paperwork. More
I have been very pleased with the service department since my first Audi purchase in 2020. since my first Audi purchase in 2020. More
The salesperson - Ricky, the manager - Nathan, and the finance person were all patient, kind, and worked really well to offer me a good deal and answer all of my questions. finance person were all patient, kind, and worked really well to offer me a good deal and answer all of my questions. More
Excellent service and staff. The facility is beautiful and they have great coffee. If you have to wait a few minutes! The facility is beautiful and they have great coffee. If you have to wait a few minutes! More
Amy was extremely attentive to my situation and delivered a solution I could live with. a solution I could live with. More
I received excellent communication, timely repairs, a great inspection, and I had help getting to the dealership since I didn’t have a car to pick it up when it was ready. The towing process to Marin Aud great inspection, and I had help getting to the dealership since I didn’t have a car to pick it up when it was ready. The towing process to Marin Audi was flawless too. I was in good hands all around and had a lot of confidence in their ability to fix my car problems. More
Mike was excellent! !! Very much enjoyed his style, thoughtfulness and expertise. He was extremely helpful and trustworthy. !! Very much enjoyed his style, thoughtfulness and expertise. He was extremely helpful and trustworthy. More
Auto Service/Repair is A+ Customer Service is D- I was sent an emailed link to pay my invoice 3 times bc the link did not work. I kept receiving a text telling me that my car was ready for pick-up. Whi sent an emailed link to pay my invoice 3 times bc the link did not work. I kept receiving a text telling me that my car was ready for pick-up. Which was incorrect; it was ready for Freeman Collision to pick it up. I called the Marin dealership 4 times and was disconnected after the phone menu. I had to call Freeman Collision to call you to coordinate pick up. I dont need VIP customer service, but I need A LOT better service than this after buying/leasing cars from Marin Audi for the last 10-15 yrs. More



