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Audi Marin

San Rafael, CA

4.8
683 Reviews
Audi Marin delivers a luxury automotive experience designed for drivers throughout Marin County, San Francisco, and the greater Bay Area. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re exploring the latest Audi models, shopping certified pre-owned vehicles, discovering Audi Sport performance, or servicing your vehicle with factory-trained technicians. We take pride in building lasting relationships through professionalism, attention to detail, and exceptional client care. From Mill Valley and San Rafael to Tiburon, Sausalito, and Napa, Audi enthusiasts choose Audi Marin for a modern retail experience that reflects the innovation and sophistication of the Audi brand. As part of indiGO Auto Group, Audi Marin is proud to represent a collection of world-class luxury automotive retailers dedicated to delivering elevated ownership experiences.
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700 Francisco Blvd W

San Rafael, CA

94901

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Showing 683 reviews

August 19, 2026

Gary got my car in and finished ahead of schedule provided me with a loaner and made the whole experience seamless More

by mattnylon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Poarch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Fimbres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Sheets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2026 -

Audi Marin responded

We’re glad Gary could get your Audi A4 in quickly and complete the service ahead of schedule. Knowing that the loaner and smooth process met your needs means a lot to our service team.

August 17, 2026

My service advisor Amy Stoica was incredible she took care of me and the car from the beginning till the end!!! More

by maud.berguig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Audi Marin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 15, 2026

Terrible customer service in the repair department. Didn’t even know my car was towed in for two days even though I told them. More

by rachelmckim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zackary Sheets
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Audi Marin responded

Rachel, thank you for sharing your feedback. We are very sorry for the frustration caused by the lack of communication regarding your vehicle and the delay in getting it into our shop. We understand how upsetting it is to be without your Audi and everyday matters. Please reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com or 415.460.4140 so we can learn more about your experience and see how we can help make this right. We look forward to speaking with you soon.

August 15, 2026

The appointment was scheduled for “about an hour” when I arrived I was told that it would take up to two hours and offered an Uber to go do something instead of waiting there. I was told that I could Uber s More

by Holly
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah Toro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Audi Marin responded

Holly, thank you for sharing your experience. We are so sorry for the confusion surrounding the Uber transportation and for the longer than expected service visit. Your time is valuable, and we regret that we did not provide the experience you expected. Please reach out to our Service Director, Ivan Chavez at ichavez@indigoautogroup.com or 415.460.4140 so we can review the transportation charges and see how we can help make this right. We look forward to chatting soon.

August 14, 2026

The dealership has a very good service department. They make the experience very nice for you with an easy Uber/Lyft ride or to wait in their lounge area with quality amenities. More

by cbknepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Ortiz- 5 stars!
Aug 14, 2026 -

Audi Marin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Marin are glad to have you as a customer.

August 14, 2026

Paul and the team made the buying experience really positive. I really appreciate that Paul showed us all of the options and led with a no-pressure approach. More

by vluquin
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josiah Fimbres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Aug 14, 2026 -

Audi Marin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Marin.

August 12, 2026

Audi Marín is full of professional agents and I’m always happy to visit them for my car needs and services More

by Tony C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Ortiz
Aug 12, 2026 -

Audi Marin responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Marin!

August 12, 2026

Ricky Quintana was great- super responsive and proactive with getting us the car we wanted quickly for a great price. Also very fun to work with! More

by Johmannbush
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Audi Marin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Marin are glad to have you as a customer.

August 12, 2026

Excellent customer service and the best part, we were told that you may have open a service center in or near ROHNERT Park by next year and since we live in Healdsburg that. Would be GREAT, 👍👍👍 More

by Jlgsail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Audi Marin responded

Thank you for choosing Audi Marin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 12, 2026

The service advisor is attentive and they’ve improved their waiting room experience. Good job More

by wrightfletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Audi Marin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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