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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
403 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Blvd W

San Rafael, CA

94901

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Showing 403 reviews

March 05, 2026

Fantastic service advisor who always is communicative, courteous and professional. And the detail work done on my interior was top notch! More

by Swultich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Ortiz
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear your service advisor provided communicative, courteous, and professional support, and that the interior detail exceeded your expectations. We appreciate you choosing Audi Marin and look forward to assisting you again.

March 05, 2026

I had an issue with my trunk/hatch that was fortunately covered under extended warranty. Service department took great care of me, got answers quickly and handled getting it covered by the warranty. More

by lida.galka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name but he helped with getting my loner car and the woman that offers to make you a coffee while you wait.
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your experience with us! We’re glad to hear our service team quickly diagnosed and resolved your hatch issue and that your extended warranty covered the repair. It’s also wonderful to know the team assisted with your loaner and made you feel welcomed during your visit. We appreciate you choosing Audi Marin and look forward to assisting you again.

March 04, 2026

Ricky was excellent. Extremely knowledgeable, efficient and professional. Highly recommended if you need a car - go to Audi in Marin and ask for Ricky. More

by jesse_scheer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing this wonderful feedback! We're thrilled to hear that Ricky provided such knowledgeable, efficient, and professional service during your visit. We truly appreciate your recommendation and look forward to welcoming you back to Audi Marin whenever you need us. Enjoy the drive!

March 04, 2026

They were super helpful, knowledgeable, no pressure, only wanting to be of service to ensure a happy customer. More

by Emgcharlie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel Belarbi
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your experience with us! We're thrilled to hear that Ricky provided knowledgeable, efficient, and professional support during your visit. We appreciate your recommendation and are grateful you chose Audi Marin for your vehicle needs.

March 04, 2026

Very communicative and straightforward with pricing and getting the deal done. There was a problem that popped up with the car and they made sure to correct it before delivery. More

by Asarakki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cooper
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your experience! We’re glad to hear our team provided clear communication and straightforward pricing, and that the issue with the vehicle was fully resolved before delivery. We appreciate you choosing Audi Marin and look forward to assisting you again.

March 04, 2026

I worked with Jason and he was knowledgeable and patient in finding the car I wanted. I would recommend others to buy from him. More

by debbyliuso
Recommend Dealer
Yes
Employees Worked With
Jason Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your experience! We're glad to hear Jason was knowledgeable and patient in helping you find the right vehicle. We appreciate your recommendation and thank you for choosing Audi Marin.

March 04, 2026

Terrific dealership. Service is professional and timely. Willy is a great service advisor. I highly recommend this dealership More

by Pvogel1475paul
Recommend Dealer
Yes
Employees Worked With
Francis Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy
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Mar 10, 2026 -

Audi Marin responded

Thank you for the wonderful feedback! We’re glad to hear you found our dealership professional and timely, and that Willy provided excellent support as your service advisor. We appreciate your recommendation and are grateful you chose Audi Marin for your service needs.

March 04, 2026

They did an excellent job. Great service. They were prompt and efficient. I would recommend them. More

by adriennecomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saechao
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your feedback! We’re glad to hear our team delivered excellent, prompt, and efficient service during your visit. We appreciate your recommendation and thank you for choosing Audi Marin.

March 02, 2026

Service was not responsive. The same issue has come up three times and they wanted to charge again to diagnose it. Said they reset service intervals and didn’t. Didn’t notice th More

by Rdhoffman123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Poarch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Audi Marin responded

Thank you for your feedback, and we appreciate you taking the time to share your experience with Audi Marin. We understand how frustrating it can be to experience the same concern multiple times, especially once a vehicle is outside of warranty. We’re glad Ivan Chavez, our Service Director, had the opportunity to discuss the situation in detail with you. As outlined in your recent conversation, the next step will be to confirm the current cause of the child malfunction warning so that a request for assistance can be submitted on your behalf to Audi of America. Your long history with Audi and Volkswagen vehicles, along with your commitment to factory-recommended service, will be included as part of that request. It sounds like a plan is in place to help address and potentially mitigate this concern, and our team looks forward to reconnecting with you when you return so we can continue assisting you.

March 01, 2026

Audi Marin is very professional in their approach to servicing the customers automotive needs the facility is neat and orderly and reflects a serious approach to vehicle maintenance and customer service More

by bill.nayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francis Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Audi Marin responded

Thank you for sharing your feedback with us! We’re glad to hear you found Audi Marin professional, well‑organized, and focused on delivering quality vehicle care and customer service. We appreciate you choosing our team for your automotive needs and look forward to assisting you again.

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