Audi Meadowlands

I made an appointment for a Recall repair. I took a day off work for this appointment. I am already in your service system, and you have my VIN. When I arrived for my service, I was told the required part off work for this appointment. I am already in your service system, and you have my VIN. When I arrived for my service, I was told the required part needed to be ordered, because my vin was needed (which you already had). Unnecessary waste of time. More

An excellent service team from start to finish. Everyone including the greeters when you first pull up are totally dedicated to the customer experience . Of course this all starts with a great rep Yvonne. including the greeters when you first pull up are totally dedicated to the customer experience . Of course this all starts with a great rep Yvonne. More

Audi Meadowlands always go above and beyond with their exceptional customer service. They’re always ready for you soon as you approach the door someone is always there to service you right away. Also I re exceptional customer service. They’re always ready for you soon as you approach the door someone is always there to service you right away. Also I really love the video they send you walking around your car and mentioning everything they did to your vehicle. More

Everything was great when I dropped off my car. Got a loaner and left. Got a call saying the car is ready. Took me 20 min to get back to the service department and they told me it would be another 15 min loaner and left. Got a call saying the car is ready. Took me 20 min to get back to the service department and they told me it would be another 15 min because they have to put it through the car wash. So I waited at the service department for 20 min until my car was ready. I would have done a few errands if I knew I had to wait. More

see below. Courteous and professional as always even though the wrong part was delivered and required a second visit the next day. Yada yada yada yada yada! Courteous and professional as always even though the wrong part was delivered and required a second visit the next day. Yada yada yada yada yada! More

Very good Very friendly and knowledgeable. Also, very willing to work on pricing. Would highly recommend this dealer ship and salesman to other. Thank you fo Very friendly and knowledgeable. Also, very willing to work on pricing. Would highly recommend this dealer ship and salesman to other. Thank you for helping me out. More

Power of choice Being in a major market, we have many options of car manufactures and service centers. Audi Meadowlands has been our go to shop for 5+ years. Excell Being in a major market, we have many options of car manufactures and service centers. Audi Meadowlands has been our go to shop for 5+ years. Excellent service, no slicks and tricks, with reasonable pricing. If you want your asset to last and function optimally, leave to Audi Meadowalnds. More

improper reset on-board computer dear audi meadowlands service manager, i brought my A4 car to you because that's where we bought it and the computer told us that an oil change was dear audi meadowlands service manager, i brought my A4 car to you because that's where we bought it and the computer told us that an oil change was needed. when i got it back, you had also performed a 30,000 mile service which was totally unnecessary because the car had only about 19,500 miles on. this past monday i took the A4 to a NYS inspection station to get a new sticker. the station informed me that Audi Meadowlands had improperly reset the on-board computer and the car FAILED the inspection. only after the inspection station reset the computer at an additional cost of $120 + tax to me, where they able to get an inspection done and i got my new sticker. if that is the best Audi Meadowlands can do, i will get my car serviced at another Audi dealer from now on. michael nischk More

Spectacular Marilyn Tedesco and her merry band at Audi Meadowlands were terrific. My experience is such that if Marilyn didn't exist, surely we'd have to invent Marilyn Tedesco and her merry band at Audi Meadowlands were terrific. My experience is such that if Marilyn didn't exist, surely we'd have to invent her. She is engaging, knowledgeable about the product, and follows through. One of the very best people in automobile sales. More

Good service The team was great. They were following Covid procedures which is good. The only thing is that they were supposed to wash my car and they didn't. The team was great. They were following Covid procedures which is good. The only thing is that they were supposed to wash my car and they didn't. More