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Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
66 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 66 reviews

May 08, 2026

Great service great people it's like family! Highly recommend doing business with Team!!! Short wait time More

by astrunk88
Recommend Dealer
Yes
Employees Worked With
Josh
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May 08, 2026 -

Audi Northwest Indiana responded

We’re delighted the atmosphere felt welcoming and that your Jetta service appointment had minimal wait. Thanks for recommending us, and we look forward to supporting you at your next visit.

May 07, 2026

Very expedient and professional service Joe was great to deal with very informative and upfront. Got me taken care of when other local dealers would not help 10 out of 10 recommend. More

by CODYVANLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Audi Northwest Indiana responded

Thank you for highlighting Joe’s upfront approach and the prompt, professional care your Audi S6 received. We appreciate your recommendation and look forward to serving you again.

May 06, 2026

The service was outstanding. Blake is amazing really helpful. Everything was done in a timely minor. More

by darrylprewitt54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Audi Northwest Indiana responded

Thank you for the five-star review and for trusting us with your Audi A8 service. We’re delighted Blake offered such helpful support and that everything was completed promptly. We look forward to assisting you on your next visit.

May 05, 2026

Very professional and friendly. It was a great experience, easy and efficient. I couldn’t be happier with the entire experience. More

by kathleentittle6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Audi Northwest Indiana responded

We’re delighted your experience purchasing the new Audi 100 was professional, friendly, and efficient. It’s great to hear the process felt smooth and hassle-free. Thank you for sharing your positive feedback.

May 04, 2026

Team VW always has great customer service. And great service staff too. I appreciate ya! More

by JPETE-ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia
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May 04, 2026 -

Audi Northwest Indiana responded

It’s wonderful to know our team delivered outstanding service during your Volkswagen visit. We appreciate your kind words about our customer care and service staff. Thank you for choosing us and we look forward to your next visit.

May 02, 2026

Thank you Joe and team for taking good care of my Q4 E Tron! Always professional and courteous. Love getting the video of my car. Thank you again! Will see you again! More

by PUGSANDSHIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Audi Northwest Indiana responded

It’s great to hear Joe and our team took such good care of your Audi Q4 e-tron. We’re pleased the video updates and courteous service made your visit positive. We look forward to assisting you again.

May 01, 2026

They are always very friendly and explain what is needed to be done. I only issue is that the car has 53,000 miles on it and I’ve had $4000 worth of repairs this year already. The car is older 10 years, but More

by sullivan.timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Audi Northwest Indiana responded

Thanks, Timothy, for sharing about your experience with Team Volkswagen & Audi Northwest Indiana. We appreciate your business and hope to see you again soon!

May 01, 2026

Friendly from start to finish, keeps me informed as to whats going on with the work. More

by stew6
Recommend Dealer
Yes
Employees Worked With
Dave
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May 01, 2026 -

Audi Northwest Indiana responded

Delighted to hear your Volkswagen Tiguan service was friendly and that we kept you informed throughout. Thank you for trusting us with your vehicle, and we look forward to helping you again.

May 01, 2026

Great communication, easy to understand, great video footage to see the issues. Timely and better pricing than other local dealership More

by HALLMONNATION
Recommend Dealer
Yes
Employees Worked With
Josh
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May 01, 2026

Great service every time I bring my car to the dealership. The staff is friendly, professional, and always takes very good care of their customers. More

by marafarrow1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wszolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2026 -

Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Jetta. We’re delighted our team provides friendly, professional service each time and look forward to caring for your vehicle again.

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