Audi Ontario

Diana Perez Not only are you excellent as a service advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience. Please give Diana a raise it’s well deserved. advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience. Please give Diana a raise it’s well deserved. More

We had another great car buying experience at Audi Ontario. This Q3 is our second Audi that we have purchased from there and they make the experience so easy. We worked with Tania Ashraf and she was f Ontario. This Q3 is our second Audi that we have purchased from there and they make the experience so easy. We worked with Tania Ashraf and she was fabulous. She worked so hard with us to find the exact car we wanted and was able to make a deal with the Sacramento dealer to trade for it for us. We highly recommend working with Tania if you want someone that truly listens and cares about making you happy. Rigo Hernandez, the Finance Manager, even made doing all of the paperwork easy and quick. We remember working with him in the past and he is so nice and easy to deal with. If buying a car can be fun, he made it that. More

Atencion para explicar. como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias. como es el process de reparacion. Confianza. El trato de primer novel. Por eso muchaas gracias. More

Ralph Perez assisted me. He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicl He was friendly, very knowledgeable, helpful as well as having a great sense of humor. He got my vehicle in and out of service and resolved my vehicle issues with a simple overnight stay. Thanks Ralph you were great! More

Ralph listened to my concerns about my tire mysteriously leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking air. He explained his approach to investigate the issue. He was very patient and kind.. for 2 days after my 1st visit, I didn't see the tire leaking. He had promised that if the problem continues, they would replace the tire. The tire begin to show leakage again and they found a small hole. Ralph was going to replace the tire with a different brand than what was on my vehicle.I had to return yet a 3rd time to get this resolved. This ordeal cost me 12 1/2 hours and 300+miles not to mention traveling on one of the most dangerous highways in Cali. I am recommending this center because I am hopeful that my experience was a one-off. I believe service could be better. More

I’m rating Diana Perez of the Service Dept with a 5 star rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle. rating with my service on 05/14/2025. She was professional, on time and communicated well regarding my vehicle. More

The best service department hands down! ! Dani went above and beyond to take care of a flat tire Issue. Replaced the tire, car washed, and ended up replacing all tires since the others were ! Dani went above and beyond to take care of a flat tire Issue. Replaced the tire, car washed, and ended up replacing all tires since the others were at 5. Gave me a great deal! Appreciate the customer service going above every time! More

Took my vehicle in for a recall . And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon a And they were able to take me in earlier than I was originally scheduled since I needed to run some errands . Dropped it off and got a text as soon as it was finished. When I picked it up It was washed and vacuumed. More

The customer service was attentive from the first phone call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I w call. Tania sent a friendly video clip introducing the SUV I was interested in and clarifying the question I had. I went in for a test drive, and I was impressed with the car and the service I received. The dealership is very nice inside with great-looking cars. More

This dealership is by far the best location. I have only been driving Audi vehicles fir the past 20 years and I highly recommend taking you business to this particular dealership. They are ve I have only been driving Audi vehicles fir the past 20 years and I highly recommend taking you business to this particular dealership. They are very professional and courteous. The staff was so helpful and knowledgeable especially my salesperson Farzy Rashid. He definitely goes beyond any expectations and truly cares for all his customer More