Audi San Diego

Simple & Straightforward It was a good experience and thanks to Mario, it was easy and straight forward. Due to time constraints, Mario handled almost all steps online and I t It was a good experience and thanks to Mario, it was easy and straight forward. Due to time constraints, Mario handled almost all steps online and I thank him for working with me on that. He was very communicative and on top of things. All my calls were either answered or returned in less than 30 minutes. Robert was also super nice and patient. I appreciated his candor. And Dan was very thorough and I am thankful to him for double checking on all details and paperwork. It was very hard to park in front of the dealer. There was very little space to turn and a few customer parking spots were available. It was a lot of manuvering :) If you are going in, do yourself a favor and park on the service side and walk in from the back. I also think the dealer can add diversity in its car inventory; more than 90% of the Q7 listed online had a black interior. More

Great service...painless buying process I went into the San Diego Audi dealer thinking they would be snooty aggressive sales people. I was so pleasantly surprised when I met Jose. He was awe I went into the San Diego Audi dealer thinking they would be snooty aggressive sales people. I was so pleasantly surprised when I met Jose. He was awesome! He showed me exactly what I asked for and didn't pressure me to look at anything I didn't want to. The buying process was really painless and quick. Dan, the finance guy, was super nice and quick which was awesome because we had a 12 week old puppy waiting for us at home. More

Going the extra mile!! Penni was my service adviser and she was resourceful and assertive in making sure that the work on my car was done quickly (I had an international fli Penni was my service adviser and she was resourceful and assertive in making sure that the work on my car was done quickly (I had an international flight the next day). Normally, I would've had to wait another day, but she pulled some strings and helped me - and she didn't even make me feel like a big dummy for it! More

Great experience! I went in to the dealership after shopping online. Tami was the first rep to work with me. When I went back to see and test drive the car Fernando too I went in to the dealership after shopping online. Tami was the first rep to work with me. When I went back to see and test drive the car Fernando took care of me. Both of them were thorough and provided great customer service. I love my Q5, and I have no regrets. I was happy with my overall experience. More

Excellent The total experience was relaxed and to the point, from the initial test drive to taking delivery it was awesome and I recommend Audi San Diego to any The total experience was relaxed and to the point, from the initial test drive to taking delivery it was awesome and I recommend Audi San Diego to anyone. More

New car purchase The purchase experience was very easy.I didn't get the color I wanted but it's fine. The service department is always very helpful. The purchase experience was very easy.I didn't get the color I wanted but it's fine. The service department is always very helpful. More

Professional staff, very impressed. I was impressed with everyone I came in contact with from the General Manager down. Dan Chappelle was awesome and very detailed on the finance side of I was impressed with everyone I came in contact with from the General Manager down. Dan Chappelle was awesome and very detailed on the finance side of things. Dealership was very clean and everyone was very helpful. More

They delivered The entire crew was very helpful. They provided a new car the same model as mine for a loaner. My car was finished earlier than promised. Overall wond The entire crew was very helpful. They provided a new car the same model as mine for a loaner. My car was finished earlier than promised. Overall wonderful experience. More

Quality Service and Support The 55k service interval was not entirely affordable for someone like me, but Brett helped me out in making right decisions to get it done. Owning a 2 The 55k service interval was not entirely affordable for someone like me, but Brett helped me out in making right decisions to get it done. Owning a 2016 Audi E-Tron alone is not affordable either, but driving something other than the typical gas-hybrids has its merits. After the 55k service there was a single oversight on one of the fluid levels, however the service team was not hesitant to correct the situation. This was also directly handled by Mark and Brett who were totally "on my side" to ensure things were above and beyond to exceed my satisfaction. Even Damien was helping out to support both Brett and Mark on the other behind the scenes work. Great job to the SD Audi team! They really know how to help out all the customers! More

I’m sold After working with a “haggle free” dealer, this was my first experience in a long time with a so-called traditional dealer. I was linked to my sales r After working with a “haggle free” dealer, this was my first experience in a long time with a so-called traditional dealer. I was linked to my sales rep, Brent immediately after expressing interest in purchasing an Audi and I was not bombarded with messages or pressured into coming in to the dealership. When I finally got serious about buying my Audi, I went to the dealership, asked for Brent and he made the process as painless as possible. More