Audi San Diego

Excellent The total experience was relaxed and to the point, from the initial test drive to taking delivery it was awesome and I recommend Audi San Diego to any The total experience was relaxed and to the point, from the initial test drive to taking delivery it was awesome and I recommend Audi San Diego to anyone. More

New car purchase The purchase experience was very easy.I didn't get the color I wanted but it's fine. The service department is always very helpful. The purchase experience was very easy.I didn't get the color I wanted but it's fine. The service department is always very helpful. More

20,000 mile service Went smoothly as planned. However, I do not wish to be coached again by other employees to give "John Doe" a excellent review. Although customer feed Went smoothly as planned. However, I do not wish to be coached again by other employees to give "John Doe" a excellent review. Although customer feed back is important, in general I find these types reviews to be inappropraitely humiliating to employees. Many reviews can be unfair or inaccurate, but there they are on the Internet anyway without a chance for the employee to respond. Also, when uniformly coached across the service industry, ie "anything below a 10 rating or 5 stars is bad", are these reviews even accurate? Find another more humane way to determine how your employees are doing their jobs. More

Professional staff, very impressed. I was impressed with everyone I came in contact with from the General Manager down. Dan Chappelle was awesome and very detailed on the finance side of I was impressed with everyone I came in contact with from the General Manager down. Dan Chappelle was awesome and very detailed on the finance side of things. Dealership was very clean and everyone was very helpful. More

They delivered The entire crew was very helpful. They provided a new car the same model as mine for a loaner. My car was finished earlier than promised. Overall wond The entire crew was very helpful. They provided a new car the same model as mine for a loaner. My car was finished earlier than promised. Overall wonderful experience. More

Quality Service and Support The 55k service interval was not entirely affordable for someone like me, but Brett helped me out in making right decisions to get it done. Owning a 2 The 55k service interval was not entirely affordable for someone like me, but Brett helped me out in making right decisions to get it done. Owning a 2016 Audi E-Tron alone is not affordable either, but driving something other than the typical gas-hybrids has its merits. After the 55k service there was a single oversight on one of the fluid levels, however the service team was not hesitant to correct the situation. This was also directly handled by Mark and Brett who were totally "on my side" to ensure things were above and beyond to exceed my satisfaction. Even Damien was helping out to support both Brett and Mark on the other behind the scenes work. Great job to the SD Audi team! They really know how to help out all the customers! More

I’m sold After working with a “haggle free” dealer, this was my first experience in a long time with a so-called traditional dealer. I was linked to my sales r After working with a “haggle free” dealer, this was my first experience in a long time with a so-called traditional dealer. I was linked to my sales rep, Brent immediately after expressing interest in purchasing an Audi and I was not bombarded with messages or pressured into coming in to the dealership. When I finally got serious about buying my Audi, I went to the dealership, asked for Brent and he made the process as painless as possible. More

Awesome My experience at Audi San Diego was great from the first time I walked through the door. Everyone was friendly, helpful and a pleasure to work with. My experience at Audi San Diego was great from the first time I walked through the door. Everyone was friendly, helpful and a pleasure to work with. The relaxed atmosphere made it easy to make my buying decision. More

Excellent customer service Excellent experience at the dealership with all the staff in sales and finance department. Would recommend to my friends and family. Keep up the good Excellent experience at the dealership with all the staff in sales and finance department. Would recommend to my friends and family. Keep up the good work at the dealership More

Feeling good I did not think buying a car could go this smoothly. My experience with Audi San Diego and Aaron was of the highest quality. I have no doubt that this I did not think buying a car could go this smoothly. My experience with Audi San Diego and Aaron was of the highest quality. I have no doubt that this will be my dealer when the time comes in the future. More