Audi San Diego

Drop in Since I was in the neighborhood, I dropped in for Service B although I did not have an appt. Pierro "calmly" fit me in and the car was serviced as pro Since I was in the neighborhood, I dropped in for Service B although I did not have an appt. Pierro "calmly" fit me in and the car was serviced as promised. I appreciate the flexibility! More

Excellent experience working with Amaechi Purchased a used 2017 Audi A4 in March 2019. As a first time buyer, Amaechi helped take the stress and complexity out of the car buying process. Aside Purchased a used 2017 Audi A4 in March 2019. As a first time buyer, Amaechi helped take the stress and complexity out of the car buying process. Aside from being extremely knowledgable and passionate about Audi technology, he was very attuned to my unique needs/interests and tailored his approach to help land me in my dream car. Overall a terrific experience! More

Great dealership with very friendly people. I am extremely impressed by the willingness of the dealership to go the extra mile to be sure the deal was completed and that it made sense. The onl I am extremely impressed by the willingness of the dealership to go the extra mile to be sure the deal was completed and that it made sense. The only bad thing is that the car was not immediately ready due to the fact a recall hadn't been performed on it yet so I had to wait until the next day to pick up the car. The other issue is they didn't have any activated sims for the mmi. I have been waiting for over a week. More

Reserved doesn't mean reserved I made an appointment a week in advance, and was told a loaner vehicle had been reserved. Showed up on time, only to discover there were no loaners, I made an appointment a week in advance, and was told a loaner vehicle had been reserved. Showed up on time, only to discover there were no loaners, and there were five people ahead of me, and they all had "reservations" too. Waited for 1 1/2 hours, but then had to finally leave. They offered me an uber, but I was going to the hospital where I would be until 7 pm with my daughter, and then how was I supposed to get home? I cannot drop my car off unless I have a loaner. I thought I had a reservation. It is difficult to get to Miramar (I live in Lemon Grove), plus under my circumstance (my daughter is hospitalized) I need a real reservation for a vehicle to use while my car is being worked on. More

Amazing experience Easy buying experience. Great people. I love my beautiful new car. Tami was a joy to work with. Everyone was extremely helpful. Thanks for the grea Easy buying experience. Great people. I love my beautiful new car. Tami was a joy to work with. Everyone was extremely helpful. Thanks for the great deal. More

Great customer service! The service department at Audi San Diego has awesome and friendly staff. They attend to you the moment you arrive at the service center. The new waiti The service department at Audi San Diego has awesome and friendly staff. They attend to you the moment you arrive at the service center. The new waiting lounge is fully stocked with snacks and beverages. Best of all, I appreciate the loaner vehicle provided. More

Personal and consistent service This is my second time visiting the dealership for service. Even though the prices could be a little bit more competitive, I have always been treated This is my second time visiting the dealership for service. Even though the prices could be a little bit more competitive, I have always been treated very amicably and with lots of courtesy from Nacho. He has lots of charisma and patience, which in my opinion are two essential virtues needed to provide high quality service. More

Painless We bought two cars in one week from Robert in the San Diego Miramar location. Robert was attentive, informative and put no pressure on us. What an a We bought two cars in one week from Robert in the San Diego Miramar location. Robert was attentive, informative and put no pressure on us. What an amazing car buying experience. I will recommend Robert to friends and family as I know he will take good care of them. More

Great job They are great. I’ve been going there for almost two years for my audi a3 which is 80k miles. I haven’t face any problems so far. They arr doing great They are great. I’ve been going there for almost two years for my audi a3 which is 80k miles. I haven’t face any problems so far. They arr doing great job. More

Enough Everyone at SD Audi was great. But honestly the number of times you follow through with email, texts, etc after the service to get reviews or feedback Everyone at SD Audi was great. But honestly the number of times you follow through with email, texts, etc after the service to get reviews or feedback is obnoxious. Let your manager review evaluate performance with one customer review touchpoint and ket it go. No employee wants that kind of scrutiny. Candidly, this customer doesn’t want the intrusiveness of the follow through. Especially after something simple like an oil change. Damien was great if that’s what you want to know. Leave him alone before he leaves you. He’s a good employee. More