Audi San Diego

Easy transaction Buying a car is like going to the dentist. There is nothing really enjoyable about it. But our recent visit to Audi San Diego was not so bad. The Buying a car is like going to the dentist. There is nothing really enjoyable about it. But our recent visit to Audi San Diego was not so bad. The initial gentlemen who we worked with didn't actually seem all that knowledgable or motivated to help us. But luckily for us Mario Gomes got involved and from that point forward, we got all the help we needed to get the car we needed. He was super nice, and helpful. No real high pressure sales tactics, which I value in a car sale. Dave in finance was great and a straight shooter. More

Rarely live up to my Audi brand expectations I purchased a car here in 2015 and was a customer prior to that as well. While the facility is beautiful and artistic, the service department has neve I purchased a car here in 2015 and was a customer prior to that as well. While the facility is beautiful and artistic, the service department has never exceeded my expectations. I don't recall my car ever being done before they told me it would be ready, and many times my car has sat for hours ready for pickup because they didn't notify me it was ready. As a customer looking from the outside, it appears to me that the service department is overloaded and too busy to provide really thoughtful service. Most recently, we called ahead to schedule a recall repair on my Q5 TDi. We made sure to confirm *with certainty* that they had the parts in stock necessary to perform this less common repair. My wife was told over the phone that they had the parts and we decided to schedule the service for the next day. Despite their promises, and despite our urgency to get the vehicle back when promised, the repair couldn't be performed because the parts were, in fact, not in stock. 2 days later, we picked the car back up without the fix. I will likely give Audi Escondido my business next time around. More

Good, quick service I took my Q5 in for a quick fix to the license plate frame. The clip for the screws had come loose and the frame needed to be replaced. The service I took my Q5 in for a quick fix to the license plate frame. The clip for the screws had come loose and the frame needed to be replaced. The service was done while I waited and while the car was in the shop they checked all the fluids and the tire pressure. I was back on the road in about 60 minutes. More

Fast and easy process! They really treat you like family! Very satisfied with my purchase.. they even followed up with me the following day to make sure I knew where to go if I had any questions! Very satisfied with my purchase.. they even followed up with me the following day to make sure I knew where to go if I had any questions! More

The entire process was painless. Excellent customer service in a friendly, in hurried environment. Anthony P was incredibly helpful, and patient, and Lisa in finance was easy to work with. They have service in a friendly, in hurried environment. Anthony P was incredibly helpful, and patient, and Lisa in finance was easy to work with. They have a great team. More

Highly recommend Manny totake care of all your service needs! Brent in sales took care of my Audi App needs! Thank you Team Audi! Much appreciated needs! Brent in sales took care of my Audi App needs! Thank you Team Audi! Much appreciated More

Despite the fact of the pandemic, Everyone was friendly and still respectful of the distancing. The service was great and they even took the time to sanitize the interior. Thank you. and still respectful of the distancing. The service was great and they even took the time to sanitize the interior. Thank you. More

Great service as usual. Just wouldn't recommend getting the 'three for one' protection plan since I took it in for a simple tire repair and ended up having to buy new set of Just wouldn't recommend getting the 'three for one' protection plan since I took it in for a simple tire repair and ended up having to buy new set of tires because the service contract wouldn't cover it. More

1st Audi purchase, loved the experience i had purchasing the car, and absolutely love my new RS3. Staff was very kind, informative, and patient from beginning till end. the car, and absolutely love my new RS3. Staff was very kind, informative, and patient from beginning till end. More

Great experience Jerald was very pleasant from the moment I got to the service center. He was very cheerful and motivated to help me with any questions I had for him r Jerald was very pleasant from the moment I got to the service center. He was very cheerful and motivated to help me with any questions I had for him regarding my car. He is a very nice employee whose attitude was nothing but positive. This is what good customer service looks like and should be mimicked as so. More